“I've just met two of the nicest people to have open an account with. Normally, banker staff are rude or have a chip on their shoulders. But not these two, Alejandra Barberena and Gina Garcia. First off, they open the door right on time, greeted me with a smile and maintained professionalism throughout my account process. I would definitely, recommend starting a account at this Eagle location, you will not be disappointed. Thank you ladies for making my experience a pleasant one.Mr. D.”
9AM - 2PM
17496 Yorba Linda Blvd, Yorba Linda“Big shout out to Terri and Susan ! These two really are the best here at this location. I had an issue at a different branch location, and came here to explain what had happened and how i was disappointed with the false hope/miscommunication I was presented with. They both took the time to listen as well as try to find solutions to take care of me as their valued customer to do anything they can to help resolve the issue that had happened at a different location. Again, I'm so glad these two were able to start off the help I needed and escalate the matter further to get better assistance and resolve the issue for me. Happy holidays, and thank you both again !”
9AM - 1PM
12701 Schabarum Ave, Irwindale“I am writing to update my initial review. I received a call from David today. We had a pleasant conversation regarding my experience with the call center representative. I appreciate him taking time to return my call and actually listening to my concern. We came to a mutual resolution. Thank you!”
“I was recommended by a family member to apply for a membership here. My experience with Prospectors has been great, one thanks to Flora who has gone out of her way and provided me with one on one service. She was able to go above and beyond to deal with my 2nd mortgage loan and help me get things aligned. She is continuing to work with me to provide me with the service I need and I appreciate it. When you walk into this branch you can feel everyone is there to help you. I will use 100% Prospectors FCU for future loans and recommend others give them a chance.”
“WOW Words cannot explain what a great job Ms. Rebecca is doing at this location. It's so clean I'm here I can eat on the floor and to top it off the customer service is great. THank you Brittany you are doing exceptional too. Remember this The Gift is without repentance. Meaning wherever you go the leader in you goes. You have to step and lead. I know I run run run and always land in the same place. Let ur light shine”
“I have been a Wescom member since before the changes their name to Wescom. Had other accounts elsewhere before but this CU is the best. Closed all other accounts and this is it for many many years. Thank you Wescom.”
“This is a great credit union. I have had astounding service during the years. Several days ago, I had the wonderful experience of having two exceptional young employees assist me with my auto loan. I had a wonderful reception from Anna Recendez, whom I later found to be the manager. I inquired about an auto loan formy new vehicle. Anna did the numbers and hooked me up with a great interest rate. However, i did have to return at a later date to sign the paperwork. During that particular visit, I had the pleasure of meeting Lidia Marquina. Lidia handled the remaining paperwork and numbers and got me a great interest rate. I signed all the docs and I really felt great about taking my business here.”
“By far the best of the 3 locations. Very personable, remembering my name and saying "say hi to your wire" it has good security doors. I always feel safe there. They have a Coin machine, my wife loves. If I have a deposit to make, I like to hold on to it, till I'm close by I to make my deposits here.”
9AM - 1PM
4180 N Harbor Blvd STE A, Fullerton“Walked in one time to create my checking account and as soon as I walked in I was greeted by Melissa L and she Immediately got to work answered all my questions and had my brand new card out in no time . I really appreciate the hard work and service I was provided here at the Fullerton branch ?”
“Want immaculate customer service? Ask for Brittney , as soon as you see her warm smile that's when the phenomenon begins! Very caring & considerate , Willing to help, and have solutions to any problem when it comes to banking with navy federal. Great services like Brittney's is why I cannot bank online, Just tremendous hospitality and I appreciate every bit of it .”
“I have been a long time customer of VCU and have always gotten great service. Today I called the customer service line for some info and spoke to a wonderful rep. Her name was Marinda M. Marinda (hopefully the spelling is correct) was extremely knowledgeable, friendly and didn't rush me off the phone. I give Marinda 5 stars out of 5. VCU you have a wonderful employee. Debbie S.”
9AM - 1PM
9204 Flair Dr Suite A, El Monte“We went in to open bank account and we didn't have appointment. It was fairly quick. They run your credit to open bank account which I found odd but they have great interest rates for their customers so it's worth it. We were done by 30 mins. We had filled out most information online so it made it quicker.”
9AM - 1PM
901 E Whittier Blvd, La Habra“she is a asset and I am so glad to know her she alwa makes me feel like I am the most important person she smiles always calls me by my name.credit union is ver lucky to have her as a employee.”
“Long-time member, the Loan Advisor worked with us to refinance a vehicle - when nobody else would! The Norwalk Branch has always provided friendly and efficient service. Not sure what the requirements are for membership nowadays, but take a look! Very pleased.”
9AM - 1PM
10761 Valley Blvd Unit C, El Monte“BE AWARE OF CUNA DEBT PROTECTWhen I refinance my car, I noticed that my car balance was increasing $25 per month, which I found it shocking since I never heard that term in the refinancing agreements, turns out that it is an extra insurance that if a credit user from the car passes away, they pay the car as well. My car was not very expensive, so I did not find it necessary. If you don't want to be charged $25 extra, be aware of the cuna debt protect in your account statements. Polite people, low interest rates. I recommend coming here to refinance but be aware of extra charges.”
“My experience with SCE is always a pleasure. I’m treated with a smile when I walk through the door. Always given respect and never treated as if I’m only a customer, Nope I’m family and I feel all the Love that each employee has for me. ❤️ yes I said LOVE !!”
“CCCU is incredible, I have been a member for 3 years and feels like a lifetime. I love the fact that they donate to church’s ministries and Christian organizations and not things as a Christ follower I wouldn’t support.”
“I was referred here by a friend. The staff were very nice and KC who was helping me set up my account was very patient and sweet. Thank you for making this experience easy for me.”
9AM - 1PM
2435 E Imperial Hwy Suite F, Brea“I come here and make payments every month. Andrea helps me every time on the kiosk. I'm not sure if she works with this branch or somewhere in Egypt, but I just want to leave a review for her. Always on point and ready to help.”
“Been a member for about 8 yrs ...and was about to become a member somewhere else but Armando the branch manager @ Arcadia LISTENED to my issue. A true asset to the Foothill community hopefully the entire board of directors know what an outstanding employee they have with Armando. Now I'm looking forward to many more years to come with Foothill.”
9AM - 1PM
15175 Whittier Blvd, Whittier“My wife wanted to change bank since I'm with a credit union Bank she wanted to check one out so I took her to this one that was close by and I must say we where blown away they are very nice & professional, helpful beyond & explaining that you can understand I highly recommend CUSC Bank.”
“Just bought a car using Autoland. This is a car buying service which you can access through the credit union. First time purchasing a car this way. It was seamless and the rep was so helpful-- I highly recommend buying your car this way. They have access to many dealers which gives them a wide array of vehicles to choose from.”
“I have banked here for years and the service is always exceptional. The associates are courteous and very pleasant. Christopher, Janet and Mirna have all assisted me quickly and professionally with all my transactions. I'll continue doing business here especially since they have excellent customer service!”
9AM - 4PM
2646 E Garvey Ave S Suite F, West Covina“Today, I noticed that I had an overdraft charge on my account. Quite a few years ago, I had a similar problem, which I thought was corrected. I am very busy and I don't have time to chase after these things. I called their call center. The IVR is a pain, but I got through to a wonderful woman, Liz. She could tell I was frustrated and asked me questions. She checked my account, corrected the error and refunded the overdraft fees. Wow, I was very happy. Here's the amazing thing. Right before we ended the call, she double checked to make sure everything was done correctly. She found that their "system" was no going to pull funds from the overdraft loan line, not my savings account. She asked me a few more questions, corrected the problem and double checked everything again. Wow, that's amazing in this day and age! I thanked her for her exceptional work. This is the reason why I prefer credit unions over large banks. They care enough to do things the right way. I've been a member for many, many years and I will continue to use them for my banking needs.”
9AM - 1PM
2500 E Imperial Hwy #170, Brea“I was experiencing some fraudulent activity on my debit card and came into this branch for some help. Everyone was super friendly but I want to thank Michelle specifically! She was able to get everything all figured out for me and I appreciate it so much!”
9AM - 1PM
11749 Whittier Blvd, Whittier“Great service from Alice in Member Care, thank you for assisting me today over the phone with my concerns & questions. You did an excellent job in delivering an awesome experience.”
9:00 AM - 1:00 PM
12401 Washington Blvd, Whittier“I've been banking with financial partners for over 5 years and my experience has been second to none. They're always helpful and courteous. Furthermore I've been fortunate enough to qualify for great interest rate loans that have helped me consolidate debt. Tops marks to Ivan, Brenda and AJ who are extremely helpful and make things happen.”
“I like this branch, the staff are always polite and friendly, I want to say a special thanks to Sandy's outstanding service, she resolved my direct deposit issue and printed checks for me in less than five minutes, Fast and Excellent Service!!”