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“Great customer service overall. My only issue is with the ATMs. I've been a member for years and continue to be happy with the staff, but I’m trying to understand what’s going on with the ATM situation.
Years ago, I assumed the ATMs were out of service because they looked outdated. This year, they were finally upgraded—the new machines look great, and I was thrilled to see they worked after hours. But when I returned a couple of weeks later… dear Jesus, the ATM was out of service again.
I genuinely don’t understand what the problem is. If I use another credit union’s ATM, I get charged. I’m really unsatisfied with these ongoing ATM issues.”
“Great credit union. Available pretty much everywhere. At this branch (West Covina), the employees are helpful and really do want to help members with financial decisions like mortgages, car loans, personal loans, and other financial tools.”
“When we bought our 2nd home they gave us the best deal and service. Now, with my new car I am financing some part of it, so I can purchase the extended warranty. A way of feeling safer by purchasing A Ford vehicle. However, we shopped around several credit unions. We looked at several Credit unions, some credit unions from work, and we also looked at many other credit unions. Nobody was able to beat their APR, of 3.49. Thank you Mr. D. Soleta and Vanessa”
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“Been coming to Wescom for last 15 years. Happy to have a branch in West Covina. If you are in need of a great credit union, look no more. Staff have been friendly and informative.”