Credit Unions in West Covina, CA

“WOW Words cannot explain what a great job Ms. Rebecca is doing at this location. It's so clean I'm here I can eat on the floor and to top it off the customer service is great. THank you Brittany you are doing exceptional too. Remember this The Gift is without repentance. Meaning wherever you go the leader in you goes. You have to step and lead. I know I run run run and always land in the same place. Let ur light shine”

“This is a great credit union. I have had astounding service during the years. Several days ago, I had the wonderful experience of having two exceptional young employees assist me with my auto loan. I had a wonderful reception from Anna Recendez, whom I later found to be the manager. I inquired about an auto loan formy new vehicle. Anna did the numbers and hooked me up with a great interest rate. However, i did have to return at a later date to sign the paperwork. During that particular visit, I had the pleasure of meeting Lidia Marquina. Lidia handled the remaining paperwork and numbers and got me a great interest rate. I signed all the docs and I really felt great about taking my business here.”

“Today, I noticed that I had an overdraft charge on my account. Quite a few years ago, I had a similar problem, which I thought was corrected. I am very busy and I don't have time to chase after these things. I called their call center. The IVR is a pain, but I got through to a wonderful woman, Liz. She could tell I was frustrated and asked me questions. She checked my account, corrected the error and refunded the overdraft fees. Wow, I was very happy. Here's the amazing thing. Right before we ended the call, she double checked to make sure everything was done correctly. She found that their "system" was no going to pull funds from the overdraft loan line, not my savings account. She asked me a few more questions, corrected the problem and double checked everything again. Wow, that's amazing in this day and age! I thanked her for her exceptional work. This is the reason why I prefer credit unions over large banks. They care enough to do things the right way. I've been a member for many, many years and I will continue to use them for my banking needs.”

“When we bought our 2nd home they gave us the best deal and service. Now, with my new car I am financing some part of it, so I can purchase the extended warranty. A way of feeling safer by purchasing A Ford vehicle. However, we shopped around several credit unions. We looked at several Credit unions, some credit unions from work, and we also looked at many other credit unions. Nobody was able to beat their APR, of 3.49. Thank you Mr. D. Soleta and Vanessa”