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“The staffs always provide great customer services with professional manners. Highly recommended to anyone who has not have an account to joint the Industry branch and experience their great customer services 👍”
“I've just met two of the nicest people to have open an account with. Normally, banker staff are rude or have a chip on their shoulders. But not these two, Alejandra Barberena and Gina Garcia. First off, they open the door right on time, greeted me with a smile and maintained professionalism throughout my account process. I would definitely, recommend starting a account at this Eagle location, you will not be disappointed. Thank you ladies for making my experience a pleasant one.Mr. D.”
9AM - 6PM
18605 Gale Ave #100, City of Industry
Banks
“If you want a bank that treats you as a person not a number, American First National Bank is the bank for you. They are the nicest most helpful people I've ever encountered in a bank. Always smiling. Always greet you when you come in. Always willing to help you with anything that you need as much as possible. I always leave smiling.”
“I’ve been a loyal customer of Preferred Bank for ages, and I had to share my experience for Preferred Bank. It’s been a consistently positive experience for me. From the moment I step inside, I’m greeted with a warm smile and friendly service. My transactions are always accurate and timely, which is a huge plus. It’s been way too long since I’ve had a review like this, and I hope more people appreciate the great service they receive here.”
9:00 AM - 6:00 PM
18645 Gale Ave #220, City of Industry
Banks
“Small office in a convenient location for us whenever we go to Rowland Heights for lunch. The bank's website have room for improvement but the friendliness and genuine help from branch manager Victoria Liang more than makes up. She always make time to greet us when we visit her branch, and when help is needed, she knows what buttons to push to help us get things done. Highly recommend for Asian customers who need more personal attention than what big banks can offer”
“I would like to say philip Jaoquina and kate you all rock great customer service A+ from me each one went above and beyond kate even brought me ice for my coffee you guys are awesome will definetly be recommending this location to family and friends once again as it is everytime i come in . Job well done guys .You all deserve a major raise .also thank you for the amiles you really changed my day around thank you yall rock”
10AM - 5PM
17801 Colima Road, City of Industry
Banks
“Jay Weng is friendly and professional account manager. I enjoy working with him. Every time I walk in branch, he will find time come over chat with me and offer help. This makes me the reason to stay with Citi as long term customer both business and personal. Thank you, Jay.”
9AM - 5PM
18725 Gale Ave #150, City of Industry
Banks
Open 24 hours
150 N Hacienda Blvd, City of Industry
Banks
“I will share with you that calling the Customer Service number for anything will result in a very bad experience and complete nightmare! The reps over the phone are horrific at best.
I will give praise to a Relationship Banker that I met in person at this location by the name Marcella. Marcella went up and beyond to assist in an issue I had. She is a true professional and BMO is fortunate to have her.”
“Stopped in today to try and deposit a couple hundred bucks through the ATM got 100 in… Then addressed every ATM machine they had here… Trying to get the other hundred in… After waiting in line for just a few moments a wonderful banking associate named Tania stepped up and addressed the situation Made for a very pleasant banking experience, indeed thank you very much”
6:00 AM - 11:00 PM
17150 Gale Avenue, City of Industry
Banks
“Review#306....How does This Walmart receive such low ratings?! That is beyond me. If I read others' reviews, I would never have shopped here. I'm only taking a star off for the insanely long lines, but now they have opened up self check out sections. I don't understand how they got way down to 1.5 stars? If it had to do with missing shelves during the Pandemic, well....that is just inflation caused issues. I only drop by here if I can make Early Saturday AM was due to pouring crowds at any time. I used to print pics here too which were $.29 per 4*6 print prior to the Pandemic before I switched off to CVS Pharmacy's printers because there's a CVS like less than 10min of a drive from me. Like everything else, there are alternatives.”
“Small office in a convenient location for us whenever we go to Rowland Heights for lunch. The bank's website have room for improvement but the friendliness and genuine help from branch manager Victoria Liang more than makes up. She always make time to greet us when we visit her branch, and when help is needed, she knows what buttons to push to help us get things done. Highly recommend for Asian customers who need more personal attention than what big banks can offer”
“I have been a customer of this branch for years and always have pleasant banking experience especially with Michelle who is very helpful, friendly and knowledgeable. I am impressed by her patience and attentiveness when helping me with all my banking transactions especially my interest in the Lunar New Year Promotion Offers. Michelle is a real asset to your banking institution.”
Open 24 hours
17801 Colima Rd, City of Industry
Banks
“Jay has been outstanding in providing services to me, informative on new accounts set up, incentives, online banking, ATM operations, I have utilized his services for over a year while mobilized between USA and Asia counties. He is very responsive to communications as well as follow through, and have made my banking experience smoothly. Not only I was treated friendly and professionally, but he goes out of his way to ensure everything is done right the first time, highly recommended!”
“Christopher Gonzalez was excellent. His customer service is five stars. He made the impossible happen. This guy deserves an outstanding ovation deserves a raise. He is the business banker here at Wellsfargo.”
“A special thank you to the East West Bank City of Industry branch for all your help!
I contacted online customer service many times regarding an issue with app my account, but unfortunately, I was unable to get clear answers or a solution. In the end, it was my own branch that truly stepped in, followed up with the appropriate departments, and helped move everything forward.
A huge thank you to Roslyn, Sally, Sheila, Kevin and the entire branch team for your patience, professionalism, and willingness to help. Instead of simply passing the issue along, you took the time to follow up and genuinely cared about getting it resolved.
This experience made me realize how important it is to have a reliable and responsible home branch when you really need help.
I truly appreciate everything you did for me! ❤”
“Clean & modern branch with a nice security guard & many bilingual speakers. Michael & Ivy are very helpful & they make me comfortable banking with Chase.”
Open 24 hours
17550 Castleton St, City of Industry
Banks
“Jay has been outstanding in providing services to me, informative on new accounts set up, incentives, online banking, ATM operations, I have utilized his services for over a year while mobilized between USA and Asia counties. He is very responsive to communications as well as follow through, and have made my banking experience smoothly. Not only I was treated friendly and professionally, but he goes out of his way to ensure everything is done right the first time, highly recommended!”
9AM - 5PM
150 N Hacienda Blvd, City of Industry
Banks
“Unorganized n worst service - Prejudice n they do a good job in ignoring you - especially, the Manager - she only pays attention to you if, you are a man or young guy or a Spanish speaking person.
American people are annoying to her.”
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“I recently experienced a stressful issue involving a time-sensitive escrow wire transfer during my new home purchase, and I cannot thank Credit Union of Southern California enough for the outstanding service I received from Josh, Andy, and Eric.
Instead of treating me like just another account, they listened, communicated, followed up, and handled my situation with professionalism, empathy, and care. Josh personally called to confirm my funds were released, Eric advocated for me, and Andy took the time to review everything thoroughly.
In a world where member service can feel transactional, this team truly lived out the “people helping people” philosophy. Their kindness and professionalism helped me close on my home, and I’ll always be grateful for that. Thank you again!
— BG”