Credit Unions in Whittier, CA

“Simply a great bank how are they unlike Bank of America, where i needed to setup an appointment to replace a lost/steal card really? So i called to report it on phone with BoA 2+ hour to get a live person.

At FPCU you can walk in and take to a rep on the spot worst case their busy you might wait 20 only once did i have to wait that long in over 7 years.

Only down side is they dont have any branch outside of california but their growing.”

“I absolutely love this bank. The customer service is impeccable, my money is safe, there’s no ridiculous excessive fees like regular banks. I’ve recommended many people and they’ve all had great experiences as well. I’ll be a customer for many years to come. ?”

“We have been in person three times, and each time customer service has been great regarding totally separate types of services.

Today, May 9, 2026, we got assisted by Juana. She went above and beyond and provided excellent customer service. She was very detailed in her work and we appreciated it as we were dealing with a lot of technical documents. And even though we went over our scheduled appointment time, she adjusted her schedule and accomidated us.”

“I just want to say Juana was a literal angel. I had my car and mailbox broken into and someone kept accessing my accounts. I felt overwhelmed, helpless and violated. I was literally at the brink of tears walking into the bank. I was already dealing with a loss in the family so this fraudulent activity was more than I was able to bare at the time. I went to the Garden Grove location and although the teller was nice she didn’t really help me in any way. Juana took her time, listened and gave me the number to the identity protection department. I really believe God makes no mistakes and sent me an angel in my time of need. She was so professional and empathetic . She started an account for me but it was more like a therapy session and she was my therapist. She listened,shared stories of her pup and even got my dog some dog treats from the back. There really are NO words to express how grateful I am. It is just an example of no matter the job or position, a person of God is always doing Gods work. So grateful and thankful. Thank you Juana (from me and Chewbacca) for being my angel when I was about to break.”