Courteous service, pleasant staff (Bre is great), one of the few retail banks offering great rates
January 2022
Always friendly, helpful & professional. I sometimes go in to make payments but usually just use my banks bill pay service to avoid their service charge. They have nice perks that I haven't heard of elsewhere. I'd finance with them again
December 2020
Not impressed. I bought a used car and dealership financed thru Balboa. Website won't take payments, making payments by phone is a $9 charge. Calling the phone number does not allow me to check payments due or to verify recent payment has been received. Its almost 2021 and this bank hasn't caught up with 20 yearold technology.
