UGG Citadel Outlets offers a welcoming and enjoyable shopping experience. The store features a clean and spacious layout that is easy to navigate, making browsing pleasant. Customers can find a variety of stores, from high-end brands to everyday favorites, ensuring there’s something for everyone. The shopping environment is enhanced with shaded walkways and seating areas, perfect for taking breaks. Staff members, such as Daisy, are known for their friendly and helpful attitude, providing excellent customer service. Daisy, in particular, is praised for her bright personality, expertise, and willingness to go above and beyond—helping customers find the right sizes, enrolling them in loyalty programs, and even arranging shipments. Other staff members like Monica R, Kay, Crystal, and Marisol are also appreciated for their helpfulness and positive attitudes. Overall, UGG Citadel Outlets is a highly recommended destination for a comfortable and satisfying shopping experience, thanks to its friendly staff and well-organized environment.
This location was pretty good comparing with others on their selections. Very often it was packed but the employees there helped with the wait times and my own personal selections. Sergio was very helpful with and was able to help my wife and I get what we wanted. Would recommend
April 2026
Great store, beautifully maintained and Eduardo is so helpful and kind. Big fan.
March 2026
Daisy was very helpful. She helped my wife find her new UGG sandals. Daisy had amazing custumer service. She was able to answer my questions. Amazing manager!
