The AT&T Store in Concord provides a friendly and helpful environment for customers seeking phones, tablets, smartwatches, and data plans. Reviews highlight the exceptional customer service from staff members like Sultan, Abdiel, and Michael, who are noted for their friendliness, knowledge, and willingness to assist. Customers appreciate the clear explanations and guidance when selecting plans and accessories, making the shopping experience smooth and stress-free. Abdiel, in particular, is recognized for his bilingual support and dedication to ensuring that customers feel comfortable and understood, especially those with specific needs. The team’s commitment to customer satisfaction is evident, as they go above and beyond to resolve issues and provide solutions. Additionally, some feedback emphasizes a need for improved COVID safety measures, reflecting the community's health concerns. Despite this, the overall sentiment towards the AT&T Store is positive, with many customers highly recommending it for its exceptional service and supportive staff. Whether looking for a new device or assistance with existing services, the AT&T Store in Concord is a trusted choice for many.
Antwon helped me and he was AMAZING! He was very calm, extremely knowledgeable about details I have never known about my phone. He was very capable and I would like to steal him away from their store and hire him for my company. I highly recommend him! 💜💜
July 2025
Ethan was excellent! Very informative and transparent, made getting a new phone easy and enjoyable. Thank you!
March 2025
Michael W. Greeted us promptly and assisted in picking out accessories we needed and also told us about the special. Very nice and helpful. He just moved to new store and still very knowledgeable.
