Cell Phone Stores in Concord, CA
20 locations found near Concord
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Mobile Phones
Mobile Phones
“My son just left here. Thank you so much for fixing his iPhone 12. He has been dealing with his phone not charging. He could charge it intermittently at best. Just finding out why he didn't take it to a iPhone business that fixes phones. He got ripped off 200.00 from a phone repair business in Walnut Creek previously. So he didn't want to try another repair business. Well today changed everything. The repairman fixed his problem in minutes. Gave him a complimentary fix too. Now my young adult son is back using it stress free. Thank you so much”
Mobile Phones
“Great store ,good location, safe parking, store is clean staff is friendly and very helpful , the inventory and prices good it was overall very stress free and positive experience this is now my go to spot for my Metro needs ???”
Mobile Phones
“This store is the best place for getting a cell phone, my family has been going to this store for years and have always had amazing service. I recommend this store for all your cell phone needs you won't regret it.”
Mobile Phones
“My wife and I both needed new phones. Yiikees!!! Lucky for us, when we went in a couple of evenings ago, the store was very slow (we were literally the ONLY customers) and Mohammed, the nice gentleman who served us, took the time to help us with EVERYTHING we needed without rushing us, or making us feel stupid! LOL! We all know how complicated even the "simplest" of smart phone can be today, so it's real refreshing when someone like Mohammed can do his job so well, and with such a good attitude! Thank you Mohammed...I'm going to drop off a gift card for the Cheesesteak Shop for you this week...promise! By the way, we are both super-happy with our new phones.”
Mobile Phones
“By far one of the best experiences at any att store and there's one person to thank for it all.Ira HairIf you are buying anything from this location buy from that man!He's got a good heart. I wish him the absolute best for his service he provided. Loyalty and honesty are NOT the same thing but you earn loyalty WiTH honesty.Ira solved my cell issues and worked with me, patient with me for a few hours. This experience far exceeded any prior.We had genuine conversation and instead of simply trying to make a sale he just DID his job! It's a DoG eat DoG world out there and most people will do anything to sell you crap u don't need but he didn't even try that with me. We both understood at that another location the man wanted to make a sale and did me wrong as a customer. ( my words not his ) but I will never go back to the Lafayette location as I know some of the employees now are not genuinely trying to take care of a customer and have them coming back they are trying to get a quick buck. Well they won't get another from me and I will get his name and I will review him later. Good people do not deserve to be played.Do good... good things come! I will spread the good word and I hope this employee has people flocking to him for his service!”
Mobile Phones
“The employee named Dom was extremely professional and offered helped me tremendously. He also seemed to have a lot of experience at the position he’s in. Highly recommend him for a management position if one ever opens up. Very polite, informative, and thorough.”
Mobile Phones
“I received phenomenal service at this location. I went in having trouble with my SIM card and they helped me right away. When I had to momentarily leave to pick up my little sister they gave me a spare phone to take with me for emergencies since they were transferring things from my old phone to my new one. They worked with me with every problem we encountered and made me feel very welcomed. I definitely recommend stopping by here for help or great service”
Mobile Phones
“Best experience ever, I went in to get a new iPhone. Ethan went above and beyond to make sure I got the best value for the money. He tapped into every deal available, and I walked out with a new IPhone, Apple Watch and Tablet!Thank you for your service Ethan!”
Mobile Phones
“Assad helped me transfer from Verizon to Metro. I had previously gone to this location to ask how I could transfer and Assad was the same person that told me what my steps were. I did what needed to be done on my end and today, I finally stopped in. He was knowledgeable, friendly, and helpful. Oh, and he speaks Spanish for those needing assistance in Spanish.Thank you, Assad!”
10AM - 8PM
1 Sun Valley Mall Rd, Concord
Mobile Phones
“My Samsung zfold just stopped working the screen went black. I was gifted a 12 max pro iPhone but it had a cracked screen. Called cell doc, and in 20 min it was a brand new phone.Thank you I will return again if my phone needs repair.”
Mobile Phones
“Manuel and Jaun went above and beyond expectations when Helping my Wife and I.They were able to resolve all the issues we were having. Definitely recommend this location I know it is a little bit of a wait( they are always busy) however wroth the wait ! Things are done correctly the first time.”
Mobile Phones
“Ordering my iPhone 15 Pro Max White was a big pain. I had originally ordered same day pickup at the Danville Location and ended up canceling my order due to the bad customer service i had gotten from the danville site. I had eventually reordered the iPhone and ordered same day pickup at the concord/sunvalley mall location. I had waited the whole day with both call or email. So i waited another day and decided to go in person and was warmly welcomed by Roger. Roger was a blast! He helped me get my iPhone that same day. Had a great time and was taken care of. Roger, i appreciate your help and I hope you get a raise”
10AM - 8PM
1803 Monument Blvd Ste 3-B, Concord
Mobile Phones
“I want to give a shout out to Cynthia for her extraordinary dedication to her work! January 6th, I walked into the store, to take a number in line. The line was out the door, and of course I was in a rush to attend a class. I asked the customers in front of me to hold my place in line, and shopped Nextdoor. When I came back, I was next in line. Cynthia is an amazingly patient employee with incredible ability to multi-task. She was all alone working the crowd. Once I reached my place at the counter, she happily worked on my phone along with TWO other phones simultaneously. Cynthia goes above and beyond her responsibilities. Your company is blessed to have such a hard working girl! Give this girl a raise. Best of all, I wasn't late for the class I needed to attend across town. I'm so grateful for her diligence.”
Mobile Phones
“Today, my family and I went into this store with the intent to add another family member to our plan and upgrade our phones. Yani helped us with this process and was exceptional in her customer service. She provided us with an excellent deal both in adding our other daughter and getting new phones. She was patient, clear in her explanations, and very pleasant to work with. I highly recommend visiting this location.”
Mobile Phones
“Came in with a minor problem that I thought was major not only was this matter handled quickly and efficiently the gentlemen that were there in store were so nice ! Thank you so much !”
Mobile Phones
“I was able to switch from Sprint to Tmobile super fast and I was able to keep my same number. I wish I had gotten the name of the guy that helped me, he was great. Tmobile has a first responders discount so we're able to save a lot on our phone bill. Customer service upstairs is way better than the location downstairs.”
Mobile Phones
“Boost mobile is good. It just needs to be the first to offer top phones for cheap.Something like this, something that will help the people and we're struggling. Seems like all of our utility bills just like nine times the regular price LOL so somebody somehow has got to cut some slack and make the cheap.”
Mobile Phones
“Came in with a minor problem that I thought was major not only was this matter handled quickly and efficiently the gentlemen that were there in store were so nice ! Thank you so much !”
9:30AM - 7:30PM
1701 Monument Blvd Ste G, Concord
Mobile Phones
“This metro by tmobile store is by far the best one in the bay. They have great customer service and very friendly. Ment took care of my phone needs very quickly and took my frustration to a smile in minutes. He went the extra mile to make me happy and deserves 5 stars.”
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“Had iPhone screen replaced, bought a new case & some cords while there. They are so helpful and knowledgeable about cell phone stuff that I can't figure out. Highly, highly recommend them.”