Car Rental in Concord, CA

“I got a loaner from Concord KIA and this place has Great customer service, very attentive and fast. Suggested I take the minivan over smaller car and couldn't have been more right.”

“Exceptional customer service!!!The convenience and hospitality is unsurpassed. Picked up my car at the airport 20 feet away from the air jet.Colleen welcomed us and offered a brand new Jeep. Little to no hassle with paperwork (3 minutes) and you’re on your way. Very friendly and professional. You can be in contact with them anytime and they will help you resolve any issues you might have. All I can say this was the best rental experience I’ve ever had and would highly recommend.”

“Just spoke with Louise at this Monument boulevard location boom problem solved.I'm so overwhelmingly grateful I had to come on here and drop a review because all morning i delt with the most Unprofessional customer service ever at the Concord boulevard location. Where the customer service was not only immature disrespectful but it was unacceptable by any standards. Thank God There are other locations With not only professional but excellent customer service as well. Thanks Louise!”

“We used this service to take my husband to the dentist. He is in a wheelchair and on a ventilator. The driver was very nice, competent, efficient, and friendly. We were able to make the trip with no complications. The van is very nice and accessible even for a large wheelchair. There was room for our caregiver and me as well. I highly recommend this service. And their price was reasonable compared to other vans.”

“Well, personally, I rented a car some time ago withStephanie Rodriguez, and personally she was very friendly and kind of a good car I did not have any problem with her or her service and as for my card she charged me up to 3 days after I delivered the car and what she told me was that they were charged without no problem. Of course, just as she gave me the car, I gave it to her clean, I went and took it to wash before handing it over, the car arrived impeccable, what's more, I don't remember if I checked it because she saw it very clean, but there are people who that same day look at what they took a car all dirty but good is the criterion of each person, I recommend it without any problems to my friends.”

“My transmission gave out of my car and in the meantime I had to get a rental, John provides the best customer service than any other car rental place I've had to go to. When you come to Hertz in monument ask for John!!”

“Brittany and the entire team were so kind and reassuring. They held the car I requested until I could pick it up and made the whole rental process a breeze. The car was clean and in excellent condition. Great, friendly customer service!”

“It's delightful to write about my positive experience with Avis/Budget Car Rental. The transformation I’ve noticed under the new management truly is remarkable. Let me take a moment to share a review of my weekly experience.Ever since the new management took over, i’ve witnessed an amazing transformation at Avis/Budget Car Rental. This positive change has made picking up cars for work, a task I do every Monday, genuinely enjoyable. It's evident that their commitment to providing excellent service has set them apart from the competition.One of the things that truly stands out is the friendly and accommodating attitude of the workers and manager. Their approachable nature creates a warm and inviting atmosphere, making each visit a pleasant experience. It's a testament to their dedication to ensuring customer satisfaction.I’ve never faced any hiccups while picking up my rentals. This level of efficiency and smooth process is indeed commendable. Having a reliable rental service is crucial when it comes to maintaining a consistent work schedule, and Avis/Budget Car Rental seems to be excelling in this regard.The management's focus on eliminating any potential roadblocks in the rental process is evident. With their streamlined procedures, you can quickly get yourself on your way to work without any unnecessary delays. This efficiency is undoubtedly beneficial in ensuring a seamless experience every time.With the combination of a positive and friendly staff, seamless rental processes, and efficient management, Avis/Budget Car Rental continues to provide top-notch service. It's evident that they prioritize customer satisfaction, and this dedication has made a significant impact on my experiences over the past year and a half.I highly recommend Avis/Budget Car Rental to anyone seeking a reliable and hassle-free car rental experience. Their transformation demonstrates their commitment to constant improvement and delivering exceptional service.I will keep enjoying the pleasant Mondays at Avis/Budget Car Rental and the effortless rental experiences. Thank you so much for making my Mondays a little less stressful.”