Concord Auto Body & Paint is regarded as the best auto body shop in the SF Bay Area. The owner is very knowledgeable, professional, and honest, with excellent service and fair, competitive prices. Customers highlight his integrity, stating he does not cut corners and uses proper parts, even when insurance companies suggest otherwise. The workmanship is evident, with cars looking brand new after repairs. The shop provides an excellent experience, guiding customers through insurance claims and going beyond what is helpful. Communication throughout the entire process is noted, and repairs are often completed in a shorter time than expected. The team is polite and not pushy, offering recommendations and assistance with rentals and insurance. While one interaction noted difficulty reaching someone by phone, the overwhelming consensus is that Concord Auto Body & Paint is the shop to use, with many customers highly recommending it for auto body repair service.
Great experience! They walked me through the procedure of insurance claims, even went beyond helpful on an item that my insurance dismissed. My car looks better than before and took way shorter of a time than I expected to fix. Thank you!Service: Body & Trim
May 2023
Maybe they do a good job, I'll never know. My conversation with them ended in under 90 seconds.I just really wish shops liked this would hire someone to answer their phones because, odds are, if you're a really good craftsman, of any kind, you probably have NOT properly honed your people skills. Best of luck to you.
April 2021
I first visited Concord Auto Body five years ago. Unfortunately, I've had to return more times than I'd like to admit but Hash is always great and does great work. He's fair and honest, and delivers what he promises. All that you can ask from a body shop.
