Concord Mazda Service Center provides service and repairs for Mazda vehicles in the San Francisco Bay Area, serving communities including Concord, Pleasant Hill, Walnut Creek, and Pittsburg. The service department is noted for its good and excellent service, with friendly, professional, and knowledgeable staff. Customers report that the service advisers are amazing, helpful, clear, realistic, and informative, often going above and beyond. The certified technicians provide effective work, with video reports from the technicians offering clear explanations. The center is praised for its customer service and care for vehicle safety, with no hidden fees or suggestions of unnecessary work. Many customers state they would highly recommend the service center.
Technician sent me a video of the car on the rack, pointing out visually why he recommended the services he did, great service.
September 2024
My service adviser Eric is amazing…not only does he do his job, he goes above and beyond by putting up with sometimes a very frustrated or annoyed customer me.
September 2024
Always a pleasant experience, it really takes the stress out of car maintenance! Thank you.
