Costco Tire Center offers a convenient and efficient tire service experience. Customers appreciate the easy online appointment scheduling and quick turnaround times. Many have reported that the staff, including service advisors, are professional, kind, and helpful. For instance, one customer received great assistance from a staff member who helped jumpstart their car. While the center is often busy and may lack a personal touch in communication, the focus on getting customers in and out is valued by many. Some customers have experienced challenges with repairs, particularly with flat tires, and noted that availability can be an issue. However, overall experiences are positive, with staff members going above and beyond to provide support and assistance, including locating warranty information and offering great deals on replacements. Many customers express satisfaction with their service and look forward to returning for future needs.
I'm here because my shoulder is broken and I can't replace a tire/TPMS + rotation at the moment. After 2 hours (and counting) i'm beginning to wonder if the mechanics in there all have broken shoulders too. If I had a lift i'm 100% sure I can get this done faster than these guys despite my injury. Comical wait time.
July 2025
Joshua S. was my technician. He helped fix my tires last minute even though I was a walk-in appointment the day of. They were also very busy on a Saturday and stayed past 7pm to fix my flat tire. I don’t know how much I can appreciate his customer service. Thank you!
August 2024
Worst service I have ever seen. I have been in the service business for 55 years. Owned automobile shops my whole life. Management needs to come forward and contact there customers.
