GameStop is a welcoming place for gamers, offering a wide range of new and used video games, consoles, controllers, and accessories from PlayStation, Xbox, and Nintendo, as well as retro gaming options. Customers can also find trading cards, sports cards, and collectibles related to gaming, anime, and pop culture. The store provides an avenue for selling or trading old consoles, games, and phones for cash or store credit. Many reviews highlight the professionalism and knowledge of the staff, particularly one employee who efficiently managed the store alone while assisting customers. Visitors appreciate the helpfulness and patience of the staff, especially when shopping for gifts. The store is noted for its fair selection of products and competitive prices on both new and refurbished games. While some customers suggest budgeting extra time due to staffing challenges, the overall experience is positive, making it a recommended stop for gamers looking for great bargains and exceptional customer service.
Customer service associate Willy is a huge help assisting me buy my PlayStation 5 console and went above and beyond w wh with his Customer Service
November 2023
I really want to say thank you to Michelle from Game Stop in the Sun Valley Concord mall she does above and beyond.
September 2023
The employee named Dom was extremely professional and offered helped me tremendously. He also seemed to have a lot of experience at the position he’s in. Highly recommend him for a management position if one ever opens up. Very polite, informative, and thorough.
