I love this place! Customer service is amazing! They ALWAYS have excellent prices and selection of anything!
July 2023
I went to donate some clothing and they we're standing do nothing and they told me that you need to come back when we are not busy. I clearly saw both employees doing nothing and asked if they can only take them since I came from Walnut Creek and they told me no. Very poor customer experience.
June 2022
Why would I buy clothes if I can't try them on? Fitting rooms closed since COVID, apparently. People are walking around the store with no mask but apparently opening the fitting rooms is off limits. Dumb, dumb, dumb.
Goodwill of the San Francisco Bay is a local nonprofit that has been changing lives through the power of work since 1916. With the support of community donations that we sell in our stores, we create life-changing opportunities for local people experiencing barriers to employment by providing free career services, job training and jobs. We also provide an affordable alternative to buying new - which is good for the planet and our local community.
