O'Reilly Auto Parts in Concord, California, located at 4511 Clayton Road in the Dianda Plaza shopping center, is a reliable and customer-friendly store. The store offers a wide range of parts, tools, and accessories, as well as helpful services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. The Parts Professionals at this location are known for their expertise and willingness to assist customers with any project. Customers have praised the staff for their attentiveness, knowledge, and friendly demeanor. One customer was particularly impressed with a sales associate who recommended a high-quality car care product that exceeded expectations. The store's commitment to excellent customer service is evident in the reviews. Customers have shared stories of the manager opening the store early to help them, and of staff members going the extra mile to ensure the customer's needs are met, even if it means not selling them something they don't need. The store's free Loaner Tool program is also a popular feature among customers. With over 6,000 O'Reilly Auto Parts stores across the United States, this Concord location is part of a larger network that aims to provide reliable and convenient automotive parts and services to its customers. The positive reviews suggest that this particular store is upholding the brand's reputation for excellence.
I start a project knowing I have everything I need. Of course I always miss something or run out of what I have. This time it was wire. I ran out of the 16 gauge I was using. Luckily, there is an O'REILLY'S just down the street. They had what I needed and saved the day.... Again.
January 2026
Is my preferred store for the diversity in car products and good attention bilingual service And big save money in my commercial personal account.
May 2025
Good, friendly, and quick help, even when I asked a BUNCH of questions.