Patelco Credit Union is a full-service, not-for-profit financial institution serving over 400,000 members across Northern California, including the Bay Area, Sacramento, and San Jose. With 37 branches, it offers convenient banking services similar to large banks but with better rates, fewer fees, and personalized, attentive service. The credit union is known for its friendly staff, including tellers, financial advisors, and management, who go out of their way to help members. Many members praise the helpfulness, professionalism, and good advice provided by staff, highlighting employees like branch managers and tellers who are patient, kind, and knowledgeable. Members appreciate the competitive interest rates on savings and CDs, as well as the affordability of loans, including mortgages. The community-oriented approach is evident through volunteering, donations, and local events. The organization is well-capitalized, federally insured, and easy to join. Members also value the welcoming atmosphere, emphasizing that staff do not judge and are always ready to assist. Overall, Patelco Credit Union is regarded as a reliable, helpful, and friendly place to manage finances, with many members expressing long-term loyalty and satisfaction with the services and staff.
Sara , is the name of this wonderful person ,she gave me the best customer service ,a thousand thanks to Sara for the wonderfully customer service that she gives to all members of patelco ,in concord city
November 2025
From the security to the tellers they all big smiles and make you feel welcomed. Very kind people from the teller to the security guard all of them answer any question you have . Patelco has been my a1 go to spot
October 2025
Not great online banking system is bad by not able to login or pay bells had to pay late not that happy
