Pacific Service Credit Union is known for its excellent customer service and friendly staff. Many reviews highlight the professionalism and thoroughness of the representatives, who take the time to explain each step of the banking process. Customers have had positive experiences opening accounts, particularly after facing challenges with other banks. The staff is described as kind, knowledgeable, and efficient, making banking transactions quick and easy. One customer noted that they accomplished in 20 minutes what usually takes over 90 minutes at another bank. Pacific Service Credit Union offers competitive savings rates and promotional certificates of deposit (CDs) without restrictive conditions, attracting customers looking for better financial options. Overall, the credit union is praised for its commitment to helping members understand their banking needs and providing a welcoming atmosphere.
Always great service at PSCU. Definitely will recommend this CU to all. Mike c
February 2024
My time was limited as I had a doctor’s appointment and was hoping that opening a certificate wouldn’t take long. It didn’t, the rep, I believe his name was Alberto, was very efficient and answered all my questions. I Love my credit union.
January 2024
Alfredo is an EXCELLENT REPRESENTATIVE. He took his time to help me understand the type of account I was opening. And followed up with superiors to get answers to additional questions I had outside of his authority. It was a pleasure working with him.