9AM - 5:30PM
228 Hookston Rd, Pleasant Hill
Pet Stores
“Greatest!! Staff is always fantastic!! SO helpful and knowledgeable. It's incredible and I have a high maintenance, changing dietary needs, senior kitty. They are patient too!!! Great prices and return policy.”
“Love love love Bandana Rx! Such an easy process to reorder my dog's ongoing meds. They're also very fast in getting an order to you. 100% satisfaction here!”
“My daughter and I went in on a lazy Sunday afternoon in hopes of seeing some beautiful birds, but we were surprised to find out that the birds were no longer on display. That’s ok, safety first! Anyhow, the employee Max, exceeded my expectation on what excellent customer service means. He explained the process of adoption, and what they look for in a new family for birds. Not only was he super friendly, but he was also very informative and you can tell this was more than a job to him because clearly he enjoyed what he was doing and he also enjoyed educating the public. There is nothing better than great customer service. Thanks Max! My daughter was able to hang out with a cockatiel and I think she really enjoyed it and might change her mind about getting a love bird. Squiggles was super friendly and we enjoyed every minute of our time at Feathered Follies. Keep up the great work!”
“Wow! We had an amazing experience today at Featherer! EO has anxiety and hates getting her paws touched. She had mats and was so dirty. Cheyanne was so good and patient with her! I love that she got the mats out of her paws and long cut her fur! EO looks beautiful and doesn’t seem bothered! Thank you, Featherer!”
“Our two fur babies get super excited when they get to go for a spa day. The groomers take excellent care of our dogs. They look beautiful and happy when we pick them up. I am very happy with the excellent service they do. Please look into using their services!!! The Lotspeich family 💕”
“The dog wash was immaculately cleaned, we were greeted as soon as we set foot in the store by multiple lovely ladies that worked there & had an amazing experience! The staff is knowledgeable, kind & very sweet & we will definitely be heading over here when we’re in Concord!! This is definitely our new favorite store!”
9:30AM - 7:30PM
500 Center Ave, Martinez
Pet Stores
“I bring shelter dogs here for a wash and a treat. They are always helpful, friendly, and good at providing help or feedback if I can't find something we need.”
9AM - 5PM
5288 B Clayton Rd, Concord
Pet Stores
“Such amazing customer service and guidance. Incredibly knowledgeable staff and willing to spend time to answer all of my questions regarding chick integration. Also, the store is small, but very well organized and it's easy to find everything you need.”
“Today was my first visit to this Pet Food Express location, and it was such a wonderful experience!
I discovered a few months ago, while visiting the Pleasant Hill store, that Pet Food Express carries my dog’s food. Since moving to the Bay Area a year ago, I’ve been ordering it online, so I’m still learning which stores carry what.
Recently, the Concord location didn’t have the smaller bag of my dog’s regular food, so I decided to try a different formula from the same brand. Unfortunately, my dog wanted nothing to do with it.
I stopped by this location hoping they might have what I was looking for, and that’s when I met Brandi. She was absolutely incredible! Even though they didn’t have my dog’s regular food in stock, she took the time to help me explore other high-quality options and recommended products that might encourage my picky pup to eat.
The biggest surprise was learning that if my dog didn’t like the food, I could return it for store credit. I had no idea this was your policy! Neither the Pleasant Hill nor Concord locations had ever mentioned it, even when the Concord team knew I was hesitant about trying a new formula.
Because of Brandi’s outstanding customer service, I was able to exchange the food my dog wouldn’t eat and bring home something different. As soon as we got home, my dog happily ate some right out of my hand, so I’m feeling very optimistic!
I also brought my blue nose pit bull with me, and Brandi was so kind and patient with her. My dog was a little overwhelmed by all the exciting smells, but Brandi kept her happy with treats and made her feel comfortable while we talked.
Brandi truly went above and beyond. She was knowledgeable, patient, compassionate, and genuinely cared about helping both me and my dog. Customer service like hers is rare these days, and she made me feel like a valued customer.
Thank you so much, Brandi! You’ve definitely earned a loyal customer.”
“Great selection of pet supplies and the staff is super friendly and knowledgeable! I always find what I need and appreciate their helpful advice on pet care. Plus, my dog loves visiting for the treats!”
“I use the dog wash at this location. My dog loves going there and jumps right up onto the platform next to the tub to try to steal the treats they leave out! Staff is very friendly. I stop in there often.”
“Prices on bully sticks and dog food are better here than in most places. PFE has buy 3 get one free on many of these items. I really appreciate the discount. Quality is good too.”
“FACETIME IG MY DAUGHTER: Let's see if I won't recognize him again when I pick him up. Lmao ? last time I looked at the clerk crazy wondering why she was handing me somebody else's dog, and it was Nugget ? ? before vs after pic.. oh yeah a big difference. My son just said: ? aww u soo cute with ur haircut.. aww nuggie u look like a little white chihuahua and dam near sound like one too! Im done ?”
“I often bring my 95lb Old English Sheepdog here for a bath and the staff are so helpful and friendly. PFE has a large variety of high quality pet food which I buy for both my cats and dog. My dog has an allergy to chicken and the staff are very knowledgeable about pet foods that don't have specific ingredients.”
10:30AM - 5PM
422 1st St, Benicia
Pet Stores
“Stopped in after having lunch. I enjoy browsing in mom & pop pet supply stores when visiting a new to me local destination. Happy to report this store has a good selection of pet merchandise and food. I picked up a Canada Pooch cooling vest that was on end of summer sale. Hope to visit again the next time we have lunch in town.”
“We love Pet Food Express. The team is always friendly and warm, and it has become our go-to place for bath time followed by a treat. Today was even more special because, as we were leaving, we learned about their new Pet of the Month campaign and got to be the very first participants.
Such a fun idea, and definitely something worth asking them about during your next visit!”
“Adopting a 3-year-old Malinois with a challenging past was daunting, but Tailored Dog Training, especially owner Ally, has made all the difference. Maxine spent 18 months in a shelter, and Ally has gone above and beyond to help her thrive. The personalized training program is exactly what we needed, and we've been amazed by the progress. Ally and her staff are not only experts but also compassionate and dedicated. We're so thankful to have found them!”
“This shop is packed with practical and fun supplies. They really have curated a wonderful selection, and they're so friendly! We got some very unique treats (bison & antelope), and the pups & kitties LOVE them!”
“First time visit for my 11yr old dogs twin sister after her recent escape and resulting mysterious swollen neck lump (rec: hot compress for 2 weeks 2xday with followup visit if no improvement. Ps she had a large mouth tumor removed last month elsewhere so maybe related?). The vet tech and Dr. Kim were very attentive, detailed and kind and answered my 1thousand questions. ...aaand they didnt try to oversell or push anything extra we didnt need. I asked for all the vaccines for a stay at home pup (IF she stays at home ha) and they recommended the ones we should do for her lifestyle (I learned that the kennel cough vaccine I've been giving her brother dog isnt super necessary if he's an at home dog and not in confined spaces with other dogs) I did have to advocate though for doing more than they recommended (heart worm test/shot), which Im fine with as an experienced dog mom. Highly recommend especially with the coupon for first exam free.”
“Great grooming service. Friendly staff and service. Trainers are great! however, not fan of free
Puppy play time offered except it’s free
And pets all have had shots. It’s nice and
Safe for inexperienced owners.”
“Dog Mah is an absolute dream ?. My dog is a standard Poodle and they do the most complete and spectacular job. He did not have one hair on his nose. His whole body was perfectly cut. I was speechless ?. Anyone I meet, I will recommend. On top of everything, my dog really loves them. He is happy and comfortable when he is done. Thank you for all the hard work ??”
“I go out of my way to have my dog groomed at the N. Walnut Creek location. I've never been disappointed with the quality of the groom for my large sheepadoodle.”
“Points I earn should go to discounts at the counter not on sale items! This was 1st time I heard I had to have the app to get coupons and I have been shopping there forever!”
“I have to say that this location has the most helpful people working there. I was asked if I needed help, but not rushed or hovered over while I was looking around. The lady at the check out even helped me verify a specific property about one of the dog toys I was thinking of buying. Thanks to her help, I didn't buy that one because my dog would not have liked it, but the one I did but is already a favorite. I didn't get the lady's name so I have to say to the woman that was working at the checkout counter between 2 and 2:30pm on Jan 29th, thank you so much for your help. Great shopping experience.”
“Best vet in Solano County! Vet got the floor to meet the pup ? Whole staff is incredible!! Amazing, excellent, thorough care. Been going for years. HIGHLY Recommend!!”
“I forgot my wallet, but I wasn't turned away. All were very kind and let me drive back home to get cash. Was allowed to get back in line to get my dog her shots. Thanks so much.”
“I love the service at VETCO! This time, however, I asked for written prescriptions so I can get my flea medicine for my animals filled at my local pharmacy, and I didn’t Work out like that this time. I’m hoping there’s something I can do about that?”
“Great selection for your animals, plus more!! Awesome staff, very informative and proactively offers help when needed! Super clean, a great place to shop for my animal family members.”