Walgreens on Concord Ave is known for its helpful and friendly staff, making it a popular choice among customers. Many reviews highlight the excellent service provided by pharmacists, particularly one named Kathy, who is noted for her professionalism and courtesy. The store offers a range of services, including curbside pickup and a drive-thru, although customers often mention long lines and a crowded pharmacy, especially during peak hours. While some customers have faced issues with pricing discrepancies, the staff's willingness to assist and resolve problems is appreciated. The store is also praised for its cleanliness and ease of navigation, with employees like Kiana and Krista frequently recognized for their kindness and helpfulness. Despite occasional wait times, the overall customer experience is positive, with many expressing their intention to return due to the quality of service.
Many items are locked up because of potential theft.
June 2026
Nice staff but you can’t take the carts out. They welded giant bars on the carts and they don’t fit through the door. What’s the point of coming and grabbing soda, water, paper towels and so on if I can’t even take a cart to the car. Super anti consumer. Bad enough everything is locked up.
May 2026
employees helpful, has most of the items i would be looking for in a store like that visit regularly
