Xfinity Store by Comcast, located at 2001 Diamond Blvd in Concord, CA, offers a range of Xfinity services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this location. The customer service at this Xfinity Store is consistently praised as excellent. Employees are described as friendly, welcoming, and knowledgeable, offering a wide variety of options for phones, internet, and cable. Customers have received prompt and efficient service, with staff members taking the time to address their issues and provide solutions. One customer had a positive experience replacing their phone, with a staff member named Ali finding them a 50% discount deal. Another customer was impressed with the staff's ability to quickly identify and resolve issues with their cell phone and cable box, leaving them feeling comfortable and confident in the store's services. Customers have also appreciated the store's willingness to provide free upgrades and equipment, such as a new router, to address ongoing issues with their Xfinity services. The staff, particularly an employee named Todd, have been commended for their helpfulness and informative approach. Overall, the Xfinity Store by Comcast at 2001 Diamond Blvd in Concord, CA, is highly recommended by customers for its excellent customer service, knowledgeable staff, and efficient problem-solving abilities.
All I can say is I can't wait for Sonic Fiber to come to our address.
June 2024
The customer service department is excellent. They are friendly and welcoming, and they offer a wide range of options for phones, internet, and cable.
May 2024
I had to replace my phone and received prompt and excellent service today at my Xfinity store at the Veranda. Special shout-out to Ali who set everything up for me and found me a 50% discount deal! Couldn't be happier! I'd give 10 stars if I could!
