Metro by T-Mobile at 1701 Willow Pass Rd Spc C-1 offers unbeatable prepaid plans and the latest 5G phones from top brands. The friendly staff is dedicated to providing excellent customer service and guiding customers through the best prepaid options with unlimited talk, text, and data. The store is known for its knowledgeable, bilingual employees who treat customers with respect and go the extra mile to ensure a positive experience. Customers praise the Metro by T-Mobile store for its honesty and fair pricing, in contrast to the poor service and unfair practices they have encountered at other nearby locations. One reviewer recounts a frustrating experience at a different Metro store, where they were wrongly told their phone was broken and ended up spending unnecessary money, only to later find the issue was easily resolved. In comparison, the staff at this Metro by T-Mobile location are described as fantastic, refreshing, and a pleasure to work with, providing the level of care and attention that is often hard to find. Whether you're looking to transfer your service or upgrade to a new 5G device, the Metro by T-Mobile store at 1701 Willow Pass Rd Spc C-1 is highly recommended for its reliable, honest, and customer-focused approach. Call (925) 680-9500 or visit today for an exceptional prepaid wireless experience.
Thank you metro for having the professional staff at this location and i was going places to resolve my issue and fix my bill but everyone was asking me to call 611 and no helping but this location was only location was able to help me and fix my bill with no cost thank you so much
January 2024
A good place to make your telephone payments, they serve you in Spanish, very friendly, good customer service
July 2023
They were buttheads about getting me a service, directing me to the website though i have had better experiences at other shops.
