“I went in with my family to upgrade our phones and Des helped us. We had so many questions but she was very informative and clear. She made the whole process smooth and quick.”
“I recently visited the T-Mobile store at Sunvalley Mall in Concord, CA, and I had an amazing experience with Shalvina. I’ve been to other T-Mobile locations before, but the service she provided truly stood out.
From the moment we walked in, she welcomed us with a warm smile and such a positive attitude. She was patient, kind, and genuinely cared about helping us with everything we needed. Her generosity and professionalism made the whole experience smooth and stress-free.
It’s rare to find customer service like this these days. I highly recommend visiting her if you’re at the Sunvalley Mall location — you won’t be disappointed!”
“The gentleman that helped me was very informative. Even though I did purchase a phone from him he informed me that the metro pcs (Tmobile) phone that I got as a gift could NOT be activated through him or any Metro store for that matter because they (metro) has a number of phones with serial numbers and they (metro phones bought instores) DO NOT work (not compatible) with Metro stores.”
“An over the top exceptional experience with the one & only Claudia who is the sales associate with Boost office. You are so fortunate to have her on your team. Never let her go! Claudia was instrumental in setting up my significant others cell phone . Bless her forever.”
“I just wanted to let you know your employee Noel J. is wonderful. He is very professional and kind, answered every question and explained everything before he installed the internet service. I was very impressed and delighted to get such outstanding service.”
“I was in and out of there quickly on a late Wednesday afternoon since I was just picking up my new internet router. Surprisingly, the parking at the Veranda wasn't packed like it usually is so that made it an even smoother experience. Too bad they don't have almost any stock of mobile phones in case you needed to get one, especially no iPhones...”
“I come here to pay my bill everymonth and they are always so sweet and helpful. I always enjoy coming to this location. Other stores just try to rush you out but this one is always so kind to you”