Pacific Coast Audio-Video is a highly trusted and professional business specializing in custom home theater and high-fidelity audio systems. Customers consistently praise the company for their passion, honesty, and dedication to quality. The staff, particularly Tim, is known for providing excellent customer service, working overtime to ensure everything looks good and sounds fantastic. Many clients have experienced significant improvements to their audio systems, including rebuilds and upgrades, with careful and precise work that exceeds expectations. The company is appreciated for its knowledgeable guidance in selecting the right equipment, leading to systems that deliver incredible sound and clarity. Customers describe their experience as the best stereo experience they've ever had, with some traveling from afar to work with Pacific Coast AV. They emphasize the importance of trusting a single, experienced installer for the entire system, as mixing different installers or systems can lead to complications and issues. The business understands the complexities involved in installing and maintaining sophisticated audio-visual setups and advises that systems are best managed by a trusted, consistent provider. Pacific Coast AV also offers expert advice on how complex systems can be, especially when dealing with older or mixed equipment. They acknowledge that modern digital devices like Apple TVs can be challenging after several years of support, and ongoing support for systems installed by other companies can be difficult. Customers value the company's honesty and professionalism and regard it as a family-run business with deep knowledge of the industry. Overall, Pacific Coast AV is recognized as a reliable, expert, and customer-focused choice for custom audio and visual needs.
Couldn't be happier with the service provided by Tim and Jean at Pacific Coast. Tim was very generous with his time and knowledge, and my turntable sounds and looks better than ever after his work on it.
May 2024
I was very impressed with Tim's passion not only for high fidelity equipment but his tremendous customer service. Extremely honest, professional and goes out of his way to make sure things are done correctly. Highly recommended.
September 2023
Tim was just awesome in taking care of my every need regarding my stereo system. I am completely satisfied with the choices he helped me select and I am enjoying the incredible quality of my system everyday
