Tilly's offers a welcoming shopping experience with friendly and helpful staff. Customers have praised the cleanliness and quiet atmosphere of the store, making it a pleasant place to shop. Many reviews highlight the exceptional customer service, with employees going above and beyond to assist shoppers in finding the right items, such as bathing suits and shoes. Specific staff members have been noted for their kindness and knowledge, helping customers make informed decisions. However, there was a complaint about inconsistent closing hours, as a customer received a call from the store after closing time. Overall, Tilly's is recognized for its attentive service and a wide selection of products, ensuring a positive experience for shoppers.
Picks up a phone to tell a customer that they are already closed 🤡🎪🤪 If you are closed why do you pick up the phone in a first place? P.S. Called at 8:30 pm, online it says they close at 9 pm.
June 2024
Super nice staff, very helpful. Clean & quiet store. Came in to buy my husband a salty crew shirt, and left with three pairs of sandals, 2 salty crew shirts, and 4 tube tops lol. I will definitely be back!
March 2024
Anthony was extremely helpful with helping narrow down my decision in which shoes I would purchase. I’m very picky and his tips and knowledge helped me along the way. I’m very happy with my decision.
