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“Grethel of the Genius Bar was a genius today! A mystery glitch in the location services on a brand new iMac was preventing websites from loading. It happened after I wiped an old iphone via the iMac. Both online Apple Care folks wanted me to start over and wipe the contents off my new iMac, which would have lost a week of organizing archived files after transfer from my old iMac. Thanks to Grethel, I didn't have to do that and she fixed it just by changing the name on the location services. Voila, like a miracle it's perfect again. I'm so grateful I could cry (and I hugged her). Plus she cleaned out my old iMac and took it off my hands for e-waste (or donation). Very, very happy customer!”
“Absolutely incredible service. On a holiday, with no tech in store, Julian helped me sort out a BIOS issue and install a new CPU. He took great care with my machine, communicated at every step, and we made sure everything was running smoothly before I walked out the door. Julian, if you see this, thanks so much for your help!”
“I came into the shop with GPU/memory errors and I was immediately helped by a technician. I explained the issue and he listened before mentioning a potential fix and if that didn’t work what they could do.Lucky for me the fix worked and I didn’t have to pay for the repair, but their service for that is top tier, especially compared to other local computer repair shops that insist they know everything.”
“Save $$$$. Like going into a toy store for smart people! Phenomenal place that supports are community and refurbishes computer- instead of going to the dump. Super Friendly staff- every time!”
10:30AM - 6:30PM
91 Louise St ste a, San Rafael
Computers
“First time owning a super PC and when things go wrong, they get very expensive. I bought this PC and about 7 months into it, my liquid cooler went out. It was under warranty but I was responsible to ship it there and back and that was gonna be like $500-700. So I took it to Geek Squad in Best Buy where they confirmed it was my liquid cooler so i bought a replacement and was gonna do it myself. I was able to remove the old one - and in the process I unplugged all of my RGB (colored fans) and couldn't figure it out so I hired a pro from Thumbtack ($90hrly) and he came in and screwed it up royally. Literally unplugged everything and got thermal paste all over everything. It looked awful, still didn't work, and now I was out the cost of someone with no computer skill. .
After all of this I found Marin Computers. When you say pro, it's usually synonymous with expensive. Marin Computers was much more than that Thumbtack guy. This shop fixed my monster up in just a couple days and upgraded the power supply for me too as the stock one only had just enough juice to run what was already built in and not the 20 extra parts i use. Well after everything I got my PC back looking good as new. No more floppy cables and it looked good. All the fans work, new liquid cooler, and it was worth
Thanks again, and for anyone who spends a lot of time gaming, or streaming, spend the extra money to get it done right. For a custom PC build you can extend the life and improve the quality of the machine. choose Marin Computers!
Will post a photo when I get home as”
10AM - 5PM
266 Bush St, San Francisco
Computers
“Got to the store just after closing time, person still there immediately came to open the door and quickly helped me find the specific adapter I was having trouble finding all across downtown. Thanks!”
“Amazing customer experience. Called and actually got a live person to help me place an urgent next day printing order! Then people at the store were so helpful when I called. It's so rare to find good customer service these days and a I was blown away by how helpful and competent everyone was!”
“A confusing iPhone set up meant I needed to hang around for an hour until I could hand in my old phone. This has never happened before. Maybe it was the tech who was helping me out.”
“Meech was a great sales rep and was very helpful! I came in to trade in my old iPad and get the new one because my old one was sluggish. They were informative and polite when informing me of the options and made the whole process super simple.”
10AM - 8PM
700 Du Bois St, San Rafael
Computers
“Wonderful service! I went to the San Rafael store to purchase a mini refrigerator and received service immediately, purchased the mini refrigerator, and was literally out of the refrigerator in 5 minutes. Amazing service!”
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“Micheal is simply the best. Always gives options, estimates and great advice based on what you want out of your computer. I've used Micheal for expensive gaming builds, general maintenance and repairs. Fast,accurate, great communication with great results delivered, all at very competitive pricing. I trust Micheal for all my computing needs. You should too.”