Abercrombie & Fitch is a large clothing store offering a wide selection of casual and stylish clothing for men and women. The store features new trendy styles, including jeans, dresses, tops, streetwear, and activewear, suitable for all seasons. Many customers find the clothing comfortable and of decent quality, with prices that are not cheap but often available at sales. The store's atmosphere is generally friendly, and staff members are often described as nice and helpful, with some employees providing excellent service, such as assisting with online orders and trying on different sizes. However, some reviews mention a less positive experience with staff attitudes, describing a snooty or dismissive attitude from younger employees. The store is fairly large and located in Costa Mesa, making it a convenient shopping destination. Overall, Abercrombie & Fitch is seen as a good place to shop for stylish, comfortable clothing, though experiences with staff can vary.
I was highly disappointed by my visit to this store. The customer service was non-existant. There was no one to help out at the fitting rooms and when one managed to appear they were quite rude and uninterested. The fitting rooms were filthy!!
March 2026
Everyone is great. Definitely im going back to the location
November 2025
I’d like to share how outstanding Shereyna’s customer service was during my visit. She was knowledgeable, helpful, patient, and incredibly kind. Her professionalism made my shopping experience exceptional; I would absolutely return to this store because of the level of service she provided.
