This Citibank branch provides a helpful and kind banking experience. Customers report never having issues and not having to wait long. The tellers are described as so kind and so helpful, with specific mention that they are always helpful and call customers by name. This personal attention made one customer feel light-hearted during a difficult time. Families have received gracious handling during confusing transitions, with bankers who make appointments, take time to answer questions, and complete thorough follow-up. Multiple generations of families bank here, citing it as the best bank experience. The branch offers Citibank's full range of deposit and lending products and services.
Closed for construction online hours don't reflect this
September 2023
This Citi Branch is awful. I waited for it to open at 10 am to take cash out. The manager told me she had no teller and that I should drive to another Citi Bank branch to withdraw money. It is very clear why this bank's branches are closing left and right.
May 2023
I open Citibank account when I moved in Costa Mesa 13 years ago and I'm glad I did now my mom and my daughter has their own Citibank account. I never have issue, all the teller esp JP, Sara and Brooke are always helpful and don't have to wait long.
