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“I had an excellent experience with NuVision, and I truly appreciate the outstanding customer service I received throughout the entire process. Michelle, Herman, and Erie were all incredibly helpful, professional, and attentive. They each went above and beyond to make everything smooth, stress-free, and easy to understand.
Michelle was knowledgeable and patient, taking the time to answer all my questions thoroughly. Herman provided exceptional support and made sure I felt confident every step of the way. Erie was equally amazing—friendly, efficient, and genuinely committed to providing top-tier service.
It’s rare to find a team that works so well together while making customers feel valued and cared for. Their professionalism, communication, and dedication really stood out. I highly recommend NuVision to anyone looking for excellent service and a team that truly puts customers first.”
“Had to call the call center to complete my auto loan and spoke with Keshawn, was very helpful and make my phone experience so quick and smoothly.. all while being on my work lunch! Reasons why I don’t have my accounts elsewhere. 10/10!”
“Staff is super friendly and knowledgeable. I've been a member for years. I'm not sure why these bad reviews are posted but this is an amazing credit union. Their hours are open late 6pm not sure another credit union is open that late.”
“The team of guys here are always friendly, helpful and knowledgeable. They always greet me and help with my banking concerns. It is nice to be a member at a place that seems to care about their customers.”
“These compliments are for the USBank, employees Mr. Steve, MS. Ana and especially Ms. Yvonne and also the roamers who are just efficient and professional with US Customers, thank you all for the great and Amazing Customer Service that you do provide for us Loyal USB Customers, this branch has and is always clean and busy, yes Stress Free, just like In-Out Burgers Quality Service ,this Loyal Customer thanks and appreciates all of you professional service and welcomes !!!
Thee Counselor”
“Carlos Ojeda at the Poppy Bank Costa Mesa Branch helped me out once again with my deposit and other banking needs. Great guy and always professional and efficient. Thank you, Carlos!”
“A little wait when I came in on a Saturday afternoon but not too long. My teller was helpful and able to assist me quickly. Great customer service plus they have a drive up ATM as an option.”
“I've been working with Vanessa Nunez on setting up several CDs over the last couple years, and she's always been really great at helping me find the right options, I feel like I made a good choice getting a membership here.”
“All of the employees at this location are super friendly and accommodating. I worked directly with Cristian Ramos and he set up a personal checking account along with a savings account and lastly expedited a business account as well.
He has EXCELLENT customer service and is knowledgeable about his business.
I want to sincerely thank Citibank and Cris for the exceptional professionalism and kindness I received during a very stressful situation. Every representative I spoke with was patient, knowledgeable, and genuinely helpful. Their customer service made a difficult process feel manageable, and I truly appreciated the care and efficiency they showed throughout. Thank you!”
“First time in, simple transaction, teller was fine, another woman walking into the teller office, greeted me and offered me water, was very nice. Teller seemed indifferent, but assisted me quickly, so I'm thankful. Got in and out without any others waiting, no line. Was around 10:45am Monday morning.
Parking was easy as well, maybe other times it's busy here, but this time, good!”
“I had a great experience during my recent visit to the bank, thanks to Fernanda. She was extremely helpful, thorough, and took the time to explain everything clearly. I really appreciated that she personally called me to review my business needs and scheduled an in person appointment to go over everything in detail.
During our meeting, she assisted me with getting a credit card and also informed me that I was eligible for the preferred program, which was a pleasant surprise. On top of that, she took the time to explain how Bank of America can support my business with payroll services, which I found very valuable.
What stood out the most was how attentive and proactive she was throughout the entire process. She made me feel important as a client, and that level of service truly made a difference. I’m very thankful for her support and would be happy to continue working with her as my business banker.”
“a huge thank you to all of the most friendly but professional crew. y'all go above and beyond to make your customers feeling informed AND happy 😊 😃 💯”
“Lucero and Maggie were so helpful and such a pleasure to work with. They provided great customer service and helped me with exactly what I needed quickly and efficiently.
People like Lucero and Maggie are the reason I continue to bank with Wells Fargo.
Thank you very much!”
“95% of the complaints below are related to standard banking practices governed by regulations. Educate yourselves folks! I’ve been with Chase since they bought Bank One. Never had a problem and I trust them completely. Staff are professional, knowledgeable and happy to help.”
“I came in today to set up an account, through the whole process Mina was amazing. She explained the different accounts they had, she was very informative and professional. Two thumbs up go and see Mina . Thank you Mina!”
“This Citibank branch gave my family the best bank experience of our life. My brothers and sisters and I were left holding a check that needed to be deposited into a new account..Like a whirlwind, we flew into this branch with a hundred questions,, requests confusion and excitement. We were introduced Banker Pedro Nino who made an appointment for us, took us in and and graciously handled our situation. Whew, he even did the follow up needed to make our whole banking experience complete. Thank you Pedro Nino and CitiBank for helping us through this transition in life.”
“Im rally mad at Experian why do I have to pay to have my credit locked And also they keep bringing my score down. The other credit bureaus dont charge you to lock your credit. I will file more complaints!!”
“I like to share great experien with W.F. Bank on 17th Street in Costa Mesa. My name is Radim and I’m owner of small business, and appreciate it’s small details in customer service, which is very important to me.I went into the bank with large amounts of paper bills. I get help from Olivia and I like to say thank you for the great service, she answerd all my questions. We mast have mask on our job side, so I can tell haw not easy is have one all day long and smile to do customers with the eyes Thank you again for your service.Radim Krucek , All Star Cleaning”
“Awesome Persian woman named Pouran She is hella nice and down to earth why can't they have more of this kind of rare roses at commerica bank locations? Anyways I am happy from the services I have received!”
“Highly recommend this branch of First Bank especially with the services provided from a family owned bank, treated like a person instead of a number. Hamid is particularly gracious, knowledgeable and helpful as he listens and gives you the kind of personal attention and suggestions you may want to consider. With 1st Bank you feel like part of their banking family.”
“Ericka Esquivel helped me open a new checking and savings account. She was knowledgeable and kind. It was a very pleasant experience. I am glad I picked this US Bank Branch. Thank you!”
Open 24 hours
2300 Harbor Blvd # B, Costa Mesa
Banks
“I had a huge a credit card problem with this bank. There was a glitch in the Wells Fargo app and It caused me to accidentally make additional payments on my Wells Fargo credit card through a different bank account. Because of these extra payments my checking account became negative and had insufficient funds for everyday use. To make a confusing story short, Wells Fargo put a hold out on my credit card and was not allowing me to use it. There were many back and forth conversations with the credit card department trying to figure out a solution. I eventually went into the branch in Costa Mesa and spoke to Francisco. He seemed to be the only person who was able to provide me with a solution to this complicated credit card issue. With in 10 minutes I had the funds available I needed while the company continues to research what happened and how they can fix it. Thanks for your help Francisco! You're the man.”
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“Over my 60 adult years I have been a customer of many banks. My experience with the Costa Mesa branch of Banc of California is the best I have ever enjoyed. The staff at the Costa Mesa branch is both professional and friendly. They go out of their way to be helpful.”