This Citibank branch provides a helpful and kind banking experience. Customers report never having issues and not having to wait long. The tellers are described as so kind and so helpful, with specific mention that they are always helpful and call customers by name. This personal attention made one customer feel light-hearted during a difficult time. Families have received gracious handling during confusing transitions, with bankers who make appointments, take time to answer questions, and complete thorough follow-up. Multiple generations of families bank here, citing it as the best bank experience. The branch offers Citibank's full range of deposit and lending products and services.
Today I go to Citi the staff Richard help me. He can speak mandarin. So patient and polite recommended 👍
May 2023
I open Citibank account when I moved in Costa Mesa 13 years ago and I'm glad I did now my mom and my daughter has their own Citibank account. I never have issue, all the teller esp JP, Sara and Brooke are always helpful and don't have to wait long.
April 2020
The service at this location is five stars. The process of making large transactions was smooth and the staff is so nice. The special accounts of personnel are professional and nice. I feel comfortable coming in person and bring helped with what I need because I know they will do their best to help me.
