COS offers great quality clothes that last, with many customers impressed by the quality for the price-point. The store is clean and well organized, making items easy to find. The design and fitting rooms are also loved. Staff experiences vary; some are very friendly, helpful, and go above and beyond, while others can be less attentive. The sales are highlighted as the best time to shop. While some styles may not suit all body types, the store offers more form-fitting or waist-tapered options that receive compliments. It is a favorite store for many.
I like the brand and the clothes but the customer service at this location is always horrible. Instead of folding the clothes that you purchase, the employees at this store shove them into a small bag so when I come home and open the bag, everything is always crumpled. Ugh.
March 2025
They where so professional and helpful the young lady was working there she was super nice and helpful
August 2023
The store was clean and well organized - it was easy for me to find all of the sizes I was looking for. Also want to give a shoutout to Chen who helped me out while I was looking around - he went above and beyond to find an answer to a question I had about an item. Really appreciate it!
