Lightopia is a top lighting store in Orange County, known for its wide selection of modern and sophisticated lighting options. Customers appreciate the reasonable prices and the quality of sale items, including outdoor lights and unique fixtures. The staff, including knowledgeable managers and friendly employees, are often praised for their helpful and professional service. Many reviews highlight excellent customer service, with some mentioning staff members who are prompt, polite, and go out of their way to assist. One reviewer shared how a staff member turned a mistake into a reason to return, demonstrating the store’s commitment to customer satisfaction. However, not all experiences have been perfect; some customers found the customer service to be rude and unhelpful at times, which affected their buying decisions. Overall, Lightopia is regarded as a go-to place for stylish lighting needs, especially for those who value design and quality.
Annette from customer service is so awesome. She turned a really rough mistake from the vendor into a reason to come back to Lightopia!
March 2023
Loved the product but I loved their customer service even more. Ann Marie was super prompt and polite with addressing all my questions and concerns. Def will order from them again in the future. Than you for being so helpful!
May 2022
They have beautiful lighting, but the customer service is terrible. I did end up buying a beautiful entranceway light, but had to put up with rude personal who often provided the wrong information. This prevented me from buying the dining room chandelier I was eyeing.
