This Metro by T-Mobile store provides extremely helpful, patient, knowledgeable, and supportive service. The techs are willing to help and able to fix phones that other shops cannot. They clearly explain processes and terms of service, even staying late to ensure customers are set up. The store is impressive compared to others, with staff dedicated to making sure clients leave happy with the handsets they love. They also reliably confirm inventory availability for specific phones. The service received is consistently impressive.
The tech in the store was able to fix my phone when other Metro shops not only couldn’t fix it but didn’t even want to. We were definitely impressed by his willingness to help.
October 2022
Just called to confirm if there was an inventory for a Samsung A52 (to help one of our clients purchase one) and the store did have them available; Thank you for all the help in making sure our clients leave happy with the handsets they love. - Sincerely a Metro by T-Mobile (415 Parkway Plaza El Cajon CA) employee.
August 2022
Very nice store my mom bought a new phone and they gave us some free cups as a Thank You ?
