NAPA Auto Parts in Costa Mesa is highly praised for its excellent customer service, competitive prices, and wide selection of auto parts. Customers appreciate the friendly and helpful staff, with many mentioning the staff’s willingness to go the extra mile—whether by providing advice, assisting with special orders, or helping locate hard-to-find parts. The store offers convenient options such as curbside pickup, in addition to in-store shopping and delivery, making the process quick and easy for customers. Loyal clients highlight the store’s reliability, affordable prices, and support for small businesses. The staff is described as knowledgeable and efficient, often providing great service even on complex or specialty orders. The store is recognized for its ability to support hobbyists and professional mechanics alike, with staff willing to help find parts from other vendors when needed. Overall, NAPA Auto Parts in Costa Mesa is seen as a trusted, customer-focused business that cares about providing quality parts and excellent service to help customers keep their vehicles in top shape. With over 6,000 stores and 16,000 AutoCare centers, it remains a go-to source for automotive needs in the area.
Great customer service at this location. Very nice friendly staff. Matt was very helpful fixing my rear window wiper.
April 2024
They look different from the outside but still great customer service inside. They saved the day when I needed a replacement part for my RV. We had to come up with a solution that wasn't the standard.
January 2024
Great service. ALWAYS has been, all the time it was HUB AUTO. Call to see if they stock the part you need. You might save yourself some money too. I have been a loyal customer for a very long time. Friendly, helpful. The guys behind the counter, actually provide great customer service. From the female mech, with the... read full comment
