Old Navy is a popular clothing store that offers a wide range of apparel and accessories for the whole family. They have everything from jeans in 180 sizes to comfortable fleece and activewear, emphasizing great style and quality at affordable prices. Customers appreciate the store's inviting atmosphere and excellent customer service. Staff members, like Diana and Liz, are noted for being friendly, helpful, and going above and beyond to assist with questions, sizing, and online orders. Many reviews mention how staff members patiently answer numerous questions and provide support, making customers feel cared for. The store also honors online sale prices in-store, which many customers find helpful and cost-effective. In-store shopping requires masks, but customers enjoy the convenience of free pickup services. Shoppers particularly love Old Navy for its variety, affordable prices, and quality, especially for maternity wear and basics for custom apparel. Overall, Old Navy is seen as a welcoming store with attentive staff that helps make shopping easy and enjoyable for families.
Liz was very friendly, polite and went above and beyond to help me with my in store purchases and orders. Thank you!
January 2025
I came in to make a bunch of returns, and Liz A. was incredibly patient and helpful as we figured out which items belonged to which returns. She deserves a huge level of recognition for the diligence with which she helped me. Her level of service went above and beyond
March 2024
I like to go to this Old Navy since it is closest to me. It is easy to place an order online and pick it up here. The people are kind. It can get busy every now and then. Overall, they have clothes for everyone.