Road Runner Sports has over 35 years of experience in helping customers find the best fitting running, walking, and training shoes. The store features the PERFECTION FIT ZONE, which offers ground-breaking fit analysis to help customers discover their perfect shoes. They also provide a VIP Family program with benefits like 10% savings every day, free shipping, and a three-month Perfect Fit Promise, allowing returns or exchanges if customers are not satisfied with shoes, socks, or insoles. The store is deeply involved in the community, sponsoring race packet pickups, high school team nights, and hosting in-store fitness events year-round. Customers praise the helpful and knowledgeable staff, who take time to listen and provide personalized service, including gait analysis and explanations of shoe models. Many appreciate the friendly atmosphere and well-organized, clean environment. Some mention that the store can be busy, and a sign-in process similar to the Apple Store could improve the experience. The use of advanced technology, such as gait analysis, ensures customers find the right fit. Staff members, including specific employees, are often highlighted for their exceptional customer service. Overall, Road Runner Sports is recognized for quality footwear, expert guidance, and community involvement, making it a trusted destination for runners and fitness enthusiasts alike.
