Steve Madden South Coast Plaza is a premier shopping destination in Costa Mesa, known for its trendy boots, comfortable sneakers, dress shoes, heels, and men's dress shoe options. Customers consistently praise the staff for being nice, helpful, and attentive. One employee, Sulema, received special commendation for her excellent service in helping find heels for a gown. Another employee, Sayda Estrada, is noted for her product knowledge, accommodating nature, and warm personality, making the shopping experience enjoyable even when in a rush.
Jillian was fantastic and price matched a price that I found for a pair of shoes on their online site. Thanks!
November 2023
Sulema/ Zulema was AMAZING! I needed help to find heels to match a gown I was wearing the following weekend, and Sulema helped me right away with multiple options. Great service and was so kind! 10/10
October 2023
Love the selection, price point with sales and friendly customer service. Didn't feel pushy. Place was packed too.
