The UPS Alliance Shipping Partner store on 17th Street has received positive reviews for its excellent customer service and helpful staff. Customers appreciate how smoothly they can handle returns and exchanges, with managers like Carlos offering prompt and hassle-free solutions, such as exchanging a gaming chair without difficulty. The staff is known for being efficient, knowledgeable, and compassionate, especially in urgent situations. For instance, a customer was able to get a banner made within two hours for a loved one’s chemo treatment, thanks to the caring help of the team. In the printing department, employees like Daphne, Jennifer, and Bethany are praised for their assertiveness, friendliness, and willingness to assist with tasks like printing files from a cellphone. Overall, the store's staff consistently provides excellent service, making customers feel valued and supported in their needs. With over 18 years of service and a dedicated team, this location is highly recommended for both shipping and printing services.
Eric is amazing! Super sweet guy, and so helpful. This is the UPS store to go to
February 2023
I was in the staples store on 17th St in CM last night 2/2 and I had extraordinary service by 2 young ladies and there names were Daphne and Jennifer and they were in the printing Dept!They were very assertive to my needs as I came in rather late in the evening!!So YES I will be using Staples again!!Thank you
January 2023
The counter staff were efficient and knowledgeable. Bethany was a great help and willing to walk me through the process of printing a file off my cellphone.
