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“Got a flat on a ride while visiting Santa Rosa. Was able to replace my tire but was still very flat. Luckily I was about half a mile from breakaway, and once we made it there they kindly let us use their pump, get a replacement tube, and even gave incredible local recommendations for routes and coffee shops. Super nice top notch service”
“the staff are very professional, friendly, knowledgeable, great inventory, great accessories, bike repair on site, excellent location - 100% perfect experience in every way”
“Mikes Bikes sets the standard of excellence for sales, selection and most importantly after sales service. I have bought two bikes from the Petaluma store and am always impressed by the attitude and competence of the staff when I take the bikes in for service or any related assistance. Special shout out to Ian Conover and Garrett.”
“Always so helpful. I’m a guy who has to ask a lot of questions before I truly understand something or will pull the trigger and act. They never fail to educate me and never act as though it’s any bother at all. A truly modern shop with customer service orientation. Very much appreciated”
“I have purchased several bike over the years from the Bike Peddler. The last bike was the new S-Works Gen 4 Turbo Levo. The sales staff and service department kept me appraised of the status of my order. When it came time for the pickup. The bike was fitted for me. The sales and service are the reason I keep coming back.”
“Great selection, folding, electric, and family cargo touring all on hand. Geoffrey & Justin are extremely knowledgeable and passionate about cycling, and it’s impact on the ? planet, and can yak about greentech and bike tech all the beautiful day”
“Kevin gave me a bike fitting today, took about an hour a few tweaks and a noticeable difference on my 15 mile ride today. I want to be sure everything is in perfect alignment after my back surgery. I highly recommend echelon Cyclery, the team there is the best.”
“Great local shop with a well curated collection of bikes, gear, and friendly staff. I found a Trek Checkpoint SL in great condition on the shop’s website. Coordinated with Brooks to stop by and take it for a test ride. He gave me a nice deal on the bike, installed a Bontrager rack, and pointed me to an exceptional Puerto Rican spot for lunch. Grade A service, stop by today!”
“Awesome little bike/rental shop! The bike was $40, it was a hybrid, and it rode like a dream. Highly recommend going out to the coast through Russian river if you've got the legs for the ride, it was a lot of fun. Check their website for fun routes.”
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“Awesome work and out standing customer service !!! They fixed my son's bike on the spot . Plz guys sport our local businesses ? they are very nice people ?”