“I came here for routine blood work and had made a 7 AM appointment in advance. There were already quite a few people when I arrived, but everything moved quickly and I was done in no time.
I was a little worried after reading some of the reviews before coming, but my experience was actually very smooth from start to finish. Everyone I interacted with was professional, friendly, and patient. I really appreciate how easy and stress-free they made the whole process. Thank you to all the staff!”
“I came in for a blood test today, and Susan was truly great and thoughtful. Even though the site was very busy, she worked diligently to care for every patient. I originally scheduled an appointment for 8:20 AM but arrived around 8:32 AM due to traffic after dropping off my kids.
It’s important to note that Quest only holds appointments for 10 minutes, so I had to check in as a walk-in and wait until 9:45 AM. Sitting right outside the door, I saw her working tirelessly to process everyone without taking a second to rest or even grab a sip of water.
When it was my turn, she could tell I was afraid of needles. She calmed me down by chatting with me to distract me, which I really appreciated. Quest is definitely not the place for a walk-in if you don’t have at least one or two hours to spare, so I strongly recommend making an appointment and trying to arrive a bit early!”