CVS is a large, well-stocked store that offers a variety of products and services, including COVID-19 testing, flu shots, and other vaccinations. The store provides lab testing and rapid testing where available, although high demand can sometimes cause delays. The pharmacy staff is generally friendly, welcoming, and patient, with employees like Rae and Jon receiving high praise for their professionalism, kindness, and dedication. Rae made prescription transfers smooth and hassle-free, while Jon demonstrated exceptional patience and skill during a baby passport photo session, handling multiple tasks seamlessly. Despite a large space and ample parking, some customers have noted that staff members may seem disengaged or jaded, which they attribute to frequent theft concerns. Overall, the staff's helpful attitude and the store's wide selection of products make CVS a convenient place for health needs and shopping. Customers appreciate the knowledgeable pharmacy team and the variety of vaccines available, though wait times on the phone can be lengthy. CVS continues to serve as a reliable location for healthcare services and everyday shopping, with friendly staff ready to assist and a focus on safety and health.
Asked question to manager and was rudely answered back
June 2026
Amazing friendly staff. So quick and easy. I went in to get my passport photo taken
April 2026
Shoutout to Michelle. I called a different cvs and they didn’t try to help me but Michelle in Pierce CVS is the GOAT. 10/10 customer service, answered the phone with enthusiasm. Give her a raise!!!
