Mattress Firm Serramonte is dedicated to helping customers find the best sleep solutions through expert guidance and a wide selection of quality mattresses. Staff members are friendly, knowledgeable, and patient, taking the time to understand each customer's needs. Customers appreciate the helpfulness of staff like Sun, who goes above and beyond to find durable options, and Nick, who provides professional and personalized advice to ensure satisfaction. The store offers a variety of top brands such as Sealy, Tempur-Pedic, Sleepy’s, and Serta, with the reassurance of a Love Your Mattress Guarantee®. Customers can shop confidently knowing they will receive low prices, delivery options tailored to their preferences, and a 120 Night Sleep Trial® to confirm their choice. The staff’s patience and willingness to explain product features without pressure make for a positive shopping experience. Overall, Mattress Firm Serramonte is known for its friendly service, knowledgeable staff, and commitment to customer satisfaction.
Nick was very good at understanding my needs when in the store and then helped me finalize my purchase via text. Perfect combination of IRL service and virtual convenience.
November 2025
Very accomodating and answered all queries. So satisfied with Josh
November 2025
Patrick was helpful and tailored his recommendations to my needs.
