O'Reilly Auto Parts has mixed reviews from customers. Some report very bad service by telephone, mentioning unhelpful staff who do not answer calls properly. However, many appreciate the store for having parts that are hard to find elsewhere and praise the knowledgeable staff. The convenience of the location is also highlighted, as it allows easy access for locals. Additionally, customers commend the excellent customer service, noting a hassle-free return process when a part was not needed. Overall, O'Reilly Auto Parts is recognized for its availability of parts and good customer service, despite some issues with phone support.
