“I don’t usually leave reviews but Nick Tereschenko made the experience worth writing about.
He was professional, knowledgeable, and genuinely helpful from start to finish. He took the time to answer all of my questions, explained everything clearly, and never made me feel rushed. It’s not often you come across someone who truly cares about helping people instead of just getting through the next appointment.
Nick made the whole process easy and stress free. U.S. Bank is lucky to have someone like him on the team. I hope his management knows what a great job he’s doing because employees like Nick are a big reason customers keep coming back.
Thank you again Nick!”
“I opened two new business checking accounts and a savings account out of the Albertson's store off Pico in San Clemente. It was a monstrous undertaking and I only had 3 days to accomplish all the ACH obligations, credit cards and payroll. Would never have been able to do it under any other banking system but with special efforts by Nolan, the branch manager and Brad, his assistant banker, I was fully operational in less than a week. I can't say enough good things about these two individuals. They did have other customers which required their attention (understandably) but they were able to set aside different times when I could return and we could finish the account(s) setup. They were amazing. I would hire either of them instantly on the spot but they are too dedicated to the bank so I guess my loss is their gain. Thanks again for the attention and priorities which you placed on the business to keep it running smooth and uninterrupted. Michael Flammer. CFO Transition Care Telemetry”
“This bank is always my favorite to go to. The location is key. Better than that is the staff. I first walked in and met Chaitali Waddhwani the manager to discuss a matter around a deposit release and then we transitioned into a discussion around a home loan. I could not be more impressed with her professionalism and ability to help me out. Thanks again.”
“I went into the bank today to try and get some questions answered regarding some EDD fraud and was blessed to have Rex Harris as the associate to do so. He was so unbelievably kind and was willing to help in any way that he could. We were able to get the steps needed to take place and he did it all with a smile, even through a mask! He truly was my angel on earth because I have been dealing with this fraud for over a year and I couldn't be where I am now without his help. Rex deserves to be acknowledged for the great employee that he is! Thanks again Rex!”
9AM - 4PM
32595 Golden Lantern, Dana Point
Banks
“This is a convenient BOA location and has one drive thru ATM in the back of the business. It's in a busy complex with lots of restaurants, grocery stores and even a Yogurtland. i've been to this BOA location several times and it's not all that busy. i'll be back again down road again. There's also lots of parking if your preference is to go inside.”
“We have been banking with this branch for many years now, and have to show our appreciation for the kindness, and professionalism of the staff here. Anell, Ana, and Nick are the finest examples of both!
Always happy to assist, always quick to resolve an issue. You all are doing a wonderful job at the Dana Point branch! <3”