“Had such a great experience and great customer service. Maureen went out of her way to find a solution for me, no questioned asked. Even thought it was a bit of struggle to find what it is I needed, she took her time and made sure my issue was resolved. Thank you so much for the great customer service and experience. Keep up the great work and thank you for being so kind.”
“Been at this branch now for about five years. The previous manager Marlene's was horrible, but Denise the new bank manager is just amazing. I was considering leaving the branch because of the previous manager but I've stayed because of the current managers, professionalism and politeness.”
“Ive been a customer of US bank & this branch in Dana Point for over 10 years. Every single employee is extremely warm, welcoming, and treats (ALL) customers just like family!!! I have never ever had any problems. Previously, I have banked with B of A & Wells Fargo. Theyre horrible. US Bank is a breath of fresh air. Night and Day!!!”
“I went into the bank today to try and get some questions answered regarding some EDD fraud and was blessed to have Rex Harris as the associate to do so. He was so unbelievably kind and was willing to help in any way that he could. We were able to get the steps needed to take place and he did it all with a smile, even through a mask! He truly was my angel on earth because I have been dealing with this fraud for over a year and I couldn't be where I am now without his help. Rex deserves to be acknowledged for the great employee that he is! Thanks again Rex!”
Open 24 hours
32575 Golden Lantern, Dana Point“Lori the Branch Manager is an absolute dream. She always greets me (and my service dog Taj) with a warm welcome and a snack, which she keeps handy at her desk. Just yesterday I arrived just before closing time and she let us in and helped me with a tricky situation. The tellers at this branch are the best as well. Feels like family.”
10AM - 4PM
32595 Golden Lantern, Dana Point“This is a convenient BOA location and has one drive thru ATM in the back of the business. It's in a busy complex with lots of restaurants, grocery stores and even a Yogurtland. i've been to this BOA location several times and it's not all that busy. i'll be back again down road again. There's also lots of parking if your preference is to go inside.”
Open 24 hours
32900 CA-1, Dana Point“Brent Araneta, the manager, was very nice, knowledgeable and help me solve an issue created by another bank. The ladies upfront are always super nice and there is never a long line.”
“Fantastic new location! Both Elizabeth (amazing bank teller) and Norman (Branch Manager) assisted us. Fantastic customer service, and felt the genuine care of each individual. My son was getting antsy and Elizabeth jumped into action and help my wife and I complete our tasks with Norman. Overall a great customer service experience and great individuals! I highly recommend this branch.”
Open 24 hours
32595 Golden Lantern, Dana Point“This is a convenient BOA location and has one drive thru ATM in the back of the business. It's in a busy complex with lots of restaurants, grocery stores and even a Yogurtland. i've been to this BOA location several times and it's not all that busy. i'll be back again down road again. There's also lots of parking if your preference is to go inside.”
Open 24 hours
24801 Del Prado Ave, Dana Point“I went into the bank today to try and get some questions answered regarding some EDD fraud and was blessed to have Rex Harris as the associate to do so. He was so unbelievably kind and was willing to help in any way that he could. We were able to get the steps needed to take place and he did it all with a smile, even through a mask! He truly was my angel on earth because I have been dealing with this fraud for over a year and I couldn't be where I am now without his help. Rex deserves to be acknowledged for the great employee that he is! Thanks again Rex!”
10:00 AM - 4:00 PM
24801 Del Prado Ave, Dana Point
“I have banked at this location for 27 years and have only had exceptional experiences. The Manager, Pam, knows how to handle every situation in her qualified, assured, brilliant and friendly manner. The entire atmosphere is welcoming and makes you feel comfortable that they take care of your money.”