Chase Bank in Davis offers a range of banking services including checking, savings, mobile banking, and more. Customers have generally had positive experiences at this branch, highlighting attentive and helpful staff. Many reviews mention the friendly and respectful service provided by employees, with some stating that they have been banking there for over 10 years and have received stellar service. One customer appreciated the quick and efficient process when opening accounts, describing the representative as personable and helpful, even assisting with special requests like a Disney-themed debit card and providing discounts at Disneyland. The staff’s dedication was also evident when employees went above and beyond to resolve a security issue with a deposited check, saving the customer from a difficult situation. Customers also noted that visits are usually quick, often less than an hour, with clear communication and assistance tailored to their needs. However, there were some disappointments, such as a loan officer who did not show up for appointments. Additionally, during the Covid era, staffing shortages and branch hours were affected, leading to some frustration among customers, though many understood these issues were out of the branch’s control. Overall, the Davis branch of Chase Bank is praised for its helpful staff, good customer service, and efficient processes, making it a solid choice for banking needs.
We made an appointment with the Davis Chase branch to make a few account adjustments. What a pleasure to work with Christopher H., he was very knowledgeable and was able to complete multiple tasks for us.
THAT WAS EASY!
October 2023
We have been very happy with services at Chase in Davis - Checking, Financial Advising and Private Banking - with the exception of the loan officer who was a no-show on both appointments she made with us. This was disappointing
October 2022
I opened an account and after six month I closed it. Both times I went there I didn't spend more than 1 hour. Every time I entered someone arrived and asked what was my purpose and gave me information. Good experience!
