Golden 1 Credit Union is a trusted financial institution that has been serving the people of California since 1933. With over 70 branches and home loan centers statewide, as well as access to 30,000 fee-free ATMs nationwide, they provide convenient banking solutions to more than a million Californians. The credit union's commitment to putting people over profit has earned it a top-3 nationwide ranking among admired credit unions (American Banker, 2021). Customers praise the friendly, professional, and knowledgeable staff, who go above and beyond to assist with various banking needs, from late payments to mobile banking. However, some branches may have limited hours and accessibility, with challenges like rickety elevators and limited parking. Overall, Golden 1 Credit Union is a reliable and customer-focused financial institution that strives to meet the diverse needs of its growing member base.
Agents don’t always know what they’re doing compared to the call center reps. You’re better off calling and confirming with call center first.
November 2024
The teller Kenji was super helpful and insightful on how to go about my late payments. Even though I ended my transactions with Gianna she greeted me at the beginning and helped me through the rest of the process once I had the funds. Best experience I had at a Golden 1 location with zero judgement from the two tellers... read full comment
September 2024
I am very pleased with Golden 1 I always get the support to obtain my financial goals
