Ross Dress for Less is a popular retail store offering a wide range of high-quality brands and the latest fashions for the whole family, all at 20% to 60% off department store prices. However, some customers have reported issues with the store's layout and customer service. Customers have noted that the store's recent changes to its layout have led to crowded aisles, making it difficult to navigate and shop. Additionally, there are often long lines at the checkout, with customers reporting that some cashiers have a tendency to leave their stations without notice, further delaying the checkout process. While the store's selection of merchandise is praised, the customer service has been described as less than satisfactory. Some customers have reported that employees can be unpleasant and unhelpful, often preferring to converse with each other rather than assisting customers. Despite these challenges, the store continues to attract shoppers seeking great deals on high-quality products.
Not a bad place. Not as packed like the one on Rosedale in Bakersfield. They seemed to have quite a few neat things. I picked uo a few slacks and dress shoes.
August 2023
Very friendly, helpful staff, they always have the checkouts open to serve customers quickly.
July 2023
For some reason they changed the way they made their lines so people have to go through crowds just to shop. On top of that they only have 2 cashiers and the line is now all the way around the store! Because they changed how people are in line, this means that you have to constantly go through a line to go from aisle to... read full comment