“On Monday, June 2, 2025 I walked into Metro by T Moble's Indio, CA location, my daughters phone was non operable. We decided to get two new phones and a tablet and transfer to T-Moble.
A total nightmare! Instead of driving 45 minutes back to Indio on June 4, 2025 with the newly arrived phones we went to the Desert Hot Springs location. That's when they tried numerous times to get my line connected with no helpfrom the T-Mobil representatives
The manager Vedder, has exceptional customer service skills. He has gone over and beyond to help getting me connected. He has done all he can do with his limited Metro abilities.
I really appreciate his service!”
“I had the occasion to interact with Rico while getting a phone for a friend who has special needs and can be difficult to deal with. Rico was very patient and kind in assisting her. Rico is an asset to this company and was very helpful providing true service.”
“Love Lisa's energy her personality is great and honestly I think if she ever left I would not come back unless LISA is here . she knows a lot about phone and a lot people love her here ! store manager Lisa you deserve a raise girl I will be back”