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July 2023
I had a great experience with the personal banker Mao Shan Fang. She provided a Wonderful customer service, very professional and patient. She went above and beyond to help me and very knowledgeable. Wonderful experience at this bank.
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January 2022
The tellers at this bank were helpful and professional. I was looking for information to educate students on starting accounts and they provided pamphlets. There was no one at the concierge desk so I did wait for a bit before a banker helped me.
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August 2016
I've always had trouble with my card and account. Viola was so nice and patient to help me get it set up. There were a lot of issues with my account, but she resolved all of them in an efficient manner. She even helped me deposit a check into my account.