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July 2023
I had a great experience with the personal banker Mao Shan Fang. She provided a Wonderful customer service, very professional and patient. She went above and beyond to help me and very knowledgeable. Wonderful experience at this bank.
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August 2022
Service is very slow and incompetent! The tellers are super slow and not skilled at all. Took forever to just do a withdrawal transaction. Also took my ID and did not return to me. Horrible!
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January 2022
The tellers at this bank were helpful and professional. I was looking for information to educate students on starting accounts and they provided pamphlets. There was no one at the concierge desk so I did wait for a bit before a banker helped me.