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10AM - 7:30PM
126 W La Habra Blvd, La Habra
Internet Service Providers
“Juan and Natalie were very helpful with my issues on my phone. they knew how to explain what to fix on my phone. they are very good at their job. thank you very much for the help and great store as well.”
“24/03 I had to pay my bill. I felt like I need human interaction and a physical receipt. FYI -- T-Mobil has an "In-Store Fee" to pay on-person. I am very disappointed. Just - Be Advised!”
“I had an issue transferring phone service from another carrier to Boost, and stopped by the Boost store in Covina (Arrow Hwy & Azusa Ave.) The service rep (going by memory, I believe reps' name was Martin) did an excellent job setting up service with Boost, which was a tricky situation for a number of reasons, knew all the work arounds to get it done, and was patient as it took a little time. Service was set up and working by the time we left the store.”
“I went in to purchase more storage cuz I am a senior and didn't know I couldn't do that on my iphone. Lol But JACKSON was so kind and said "I got you" so he went to my apps and told me to go through them and delete what I don't use or need. You know in today's world GOOD CUSTOMER SERVICE is rare. And Jackson could have sold me a new phone by being not so honest but he didn't. He truly helped me honestly and when I am ready to upgrade I will definitely be giving Jackson my business. Awesome person! Thank you Jackson!! So appreciated!!”
“Arlene and Cindy were amazing they walked me off the cliff I left Tmobile after 17 years if I would've talk to them two weeks ago I'd still be your customer”
“Alejandro is amazing best customer service ever!!! I strongly recommend this store location for fast and easy service where they actually care for customers. Thank you Alejandro your the best!”
“Some workers looked tired like they didn't want to be at work we made a payment for our cellphone service we want to see workers who are happy to help and happy to be there customer service is not that hard to do it's just being nice and polite to customers and have the customer feel like this store has very good customer service”
“Went in to the store Friday early evening Valeria was of great help got my plan i wanted and phone shout out to Valeria for the best customer service i have had in long time . thank you again”
“Hello I just want all to know that Rockey was great this late afternoon he help with my I phone 15 for some reason it was like on zoom 100 plus % he took care me with issue right away less thank 10min shout out to Rockey great to find excellent customer service these days Thank you again”
“The T-Mobile authorized retailer in Upland on Mountain Avenue was very helpful in straightening out and starting my service after hours or I should say days of delays in service. Alyssa had my problem fixed in no time and we sure appreciated that. T-Mobile in Upland has the latest cell phone communications available. There’s plenty of parking with the handicapped stalls at the front entrance.”
“Tried Verizon home internet to get the military discount which I applied for through ID me and then after my third month Verizon tells me I can only get the military discount if I have a Verizon phone line. Such false advertising by a big company. Disgusting! So I wouldn't miss any recording time. I went to the T-Mobile store to get my new 5G home internet router for T-Mobile home internet, so I didn't want to take it a chance on shipping because my Verizon expires on November 3rd. Brought the unit home. Got it set up and now I'm back on T-Mobile 5G home internet! Take that Verizon. You think you're going to keep me as a customer after you misrepresent the discount?! Besides T-Mobile is faster & more reliable!”
“I would like to extend appreciation to Mikey at the Montclair Plaza store, he recently helped me transfer my Verizon account. The store was full, but we were assisted right away. Already pleased with my decison to exit my previous cell provider service. I'm loving my new devices and I'm saving about $150 dollars a month. Happy to be a new member of the T-mobile family. Thankful for Mikey's expertise and for all of the added savings.”
“Went in to see about any promotions to upgrade my phone , drea assisted me . SO PROFESSIONAL AND SUPER SWEET ! really made my visit comfortable and fast. Will be going to her again !”
“This corporate store is located in the Lone Hill Shopping Plaza (HomeGoods etc.). It's easily missed, because it sits facing the side of Home Depots Garden Center (closest to the entrance off Gladstone). The agents were knowledgeable and patient. Diego and Domenic, willingly answered all my questions.”
“Maria is the lady to see!!! She has hooked me up with new phone,watch,tablet AND she helped me set EVERYTHING UP!? I will see her for ALL MY CELLULAR NEEDS. The transfer from Metro to T-Mobile was rough but this lil lady helped every step of the way. I'm not tech savvy but she shows me how to use apps connect devices. Thank you Maria for all your help and PATIENCE.”
“Kira has great customer service skills and was able to find me a great deal and was able to make the bill cheaper with more to make it worth it for me to upgrade. Very patient and helped me set everything up without feeling rushed.”
“Been a customer for over a year. GigabitNow is a good service at a fair price. Up and down speeds are exactly as advertised and customer service is pleasant to work with. Compared to cable, GigabitNow offers much better value for your money.”
“Excellent service!Took care of all my issues after being screwed over at the Authorized TMobile in Pomona.They didn’t turn me away and resolved all my issues.The entire staff was friendly and you can tell they were trained properly.They saved my experience w T-Mobile.This is my new home store! Thank you guys!”
“Carly was amazing. She took the time to really listen to me and answer all of my questions not once did I feel rushed. The cherry on top was, I walked out of there with my bill a few dollars less and I got an additional line to use as a “home phone”She even showed me exactly what my bill is going to look like and I just got my bill today and it was exactly what we talked about!!in all of my years with Verizon I don’t think that has ever happened!!”
“We're T- Mobile customers, so we've been coming here for a while. Of course, the staff has changed over the years, but this team is the we've dealt with. I can't remember the name of the gal who helped me but she was very good. I picked up the Galaxy 24 Ultra and it's the bomb ??”
“Nick Zhang from Tmobile has a warm service attitude❤️, takes great pains to treat customers, and is very professional. His warm service left a deep and wonderful impression on our couple. Wish him all the best in 2024!”
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“I came in after anais was harassed by other customers. They gave her so much attitude for a number change then claimed the race card which I witnessed everything and can say not everyone's a victim. Anais handles the situation very professionally I applaud her for keeping herself calm and professional”